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Healthcare Engagement Specialist, Remote

2 months, 1 week ago
United States
Full-time
Junior
Business Development
Customer and Technical Support
HIPAA
Apply Now
Salvo Health

Salvo Health

Salvo Health is a digital healthcare app offering integrated treatment plans for managing IBS and chronic conditions, backed by top medical professionals.

Health Care Providers & Services
11-50
Founded 2021
View All Jobs 6

Description

  • Perform outbound calls to engage patients and explain the benefits of Salvo Health’s program and tech-enabled services.
  • Enroll patients in the program and schedule an initial virtual nurse visit to complete onboarding.
  • Use call guides, FAQs, and written guidelines to answer patient questions and address objections.
  • Help patients understand program costs, insurance coverage, and financial responsibilities.
  • Provide high-quality customer service and timely follow-up on inbound calls and voicemails.
  • Meet daily, weekly, monthly, and annual performance goals and KPIs.
  • Work M-F in 8-hour shifts while maintaining HIPAA compliance and privacy standards.

Requirements

  • 3+ years of experience in an outbound call center or direct sales role with demonstrated sales results.
  • Healthcare and/or functional medicine experience preferred.
  • Experience handling phone conversations while using computer tools simultaneously and efficiently.
  • Excellent interpersonal, verbal, and written communication skills.
  • Experience working with confidential data and maintaining privacy standards.
  • Ability to thrive in a fast-paced, high-growth environment.
  • Goal-oriented with a focus on meeting sales objectives.
  • Remote work experience preferred.
  • Bilingual English/Spanish is a plus.
  • Must have a hard-wired, high-speed internet connection.

Benefits

  • $21 per hour base pay.
  • Uncapped bonus structure.
  • Competitive salary and health benefits.
  • Fully remote work environment.
  • Flexible time off.
  • Professional development and entrepreneurial opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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