Klaviyo Email (Retention) Specialist (2025)

2 months, 2 weeks ago
Full-time
Junior
Project and Program Management
Right Hook Digital

Right Hook Digital

Right Hook Digital specializes in performance growth marketing, focusing on Facebook advertising to support eCommerce founders and direct-to-consumer brands in achieving significant growth and return on investment.

Media
51-250
Founded 2017

Description

  • Support onboarding and ongoing management of email and SMS clients on Klaviyo.
  • Build and schedule email and SMS campaigns and automated flows in Klaviyo.
  • Set up Klaviyo email and SMS accounts for new clients.
  • Report on email and SMS account performance and share updates with clients.
  • Write creative briefs for copywriters and graphic designers.
  • Manage the email design process and coordinate project handoffs.
  • Assist with planning and maintaining monthly content calendars.
  • Communicate with clients and internal teammates about deliverables, mockups, and performance reports.
  • Collaborate with the Ecom Strategist and Client Liaison to follow up on client tasks and projects.
  • Use a design eye to help brief on-brand creative assets.

Requirements

  • Minimum 1 year of email marketing experience using Klaviyo.
  • Minimum 6 months of agency experience or experience working with multiple clients preferred.
  • Experience using Klaviyo.
  • Experience with an SMS platform is a plus.
  • Project management skills.
  • Strong written and verbal communication skills.
  • Strong Excel or Google Sheets skills.
  • Willingness to work night hours to align with the US Retention team.
  • Ability to work remotely.
  • Experience supporting email and SMS strategy execution is preferred.

Benefits

  • Opportunity to work alongside experienced Facebook and Google media buyers, retention strategists, and eCommerce marketers.
  • Support team available for communications, copywriting, video creation, and graphic design.
  • Exposure to established and emerging brands across multiple verticals, including fashion, health and fitness, jewelry, hair and beauty, and swimwear.
  • Strong career progression potential with in-house leadership opportunities.
  • Highly stable company with a close-knit team culture.
  • Flexible working hours and time off with notice.

Interested in this position?

Apply directly on the company website

Apply Now

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