Scheduler

4 hours, 32 minutes ago
Full-time
Junior
Operations
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Manage and coordinate scheduling for multiple ABA client caseloads.
  • Communicate with parents, BCBAs, and therapists to arrange and confirm service schedules.
  • Proactively follow up with all parties to ensure appointments are scheduled promptly.
  • Resolve scheduling conflicts and identify solutions to maintain continuity of care.
  • Monitor schedules and adjust them as availability changes.
  • Maintain accurate scheduling records and documentation.
  • Ensure services are staffed efficiently and scheduling gaps are minimized.
  • Collaborate with internal teams to support smooth day-to-day operations.
  • Escalate scheduling concerns and staffing challenges when necessary.

Requirements

  • Previous scheduling, coordination, or administrative experience, preferably in healthcare, ABA, or a related field.
  • Exceptional organizational skills with strong attention to detail.
  • Ability to manage multiple priorities and caseloads simultaneously in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Confident and proactive approach to follow-up and problem-solving.
  • Ability to communicate professionally with families, clinicians, and internal stakeholders.
  • Comfortable making frequent outbound calls and coordinating schedules verbally.
  • Proficient with scheduling software, CRM systems, and Microsoft Office/Google Workspace.
  • Ability to work independently while maintaining accuracy and efficiency.
  • Good typing speed and administrative accuracy required.
  • Ability to learn new scheduling platforms and systems quickly required.
  • Ability to work independently in a fast-paced remote environment.
  • Reliable internet connection and a suitable home office setup.

Benefits

  • Full-time remote work from home.
  • Comfortable working U.S. hours (9am-5pm EST).
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

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