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Referrals Specialist

4 weeks ago
South Africa
Full-time
Junior
Account Manager
Customer and Technical Support
Apply Now
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services
View All Jobs 54

Description

  • Build and maintain relationships with physicians, specialists, hospitals, clinics, and other referral partners.
  • Conduct outreach through in-person visits, phone calls, emails, and networking events.
  • Educate healthcare providers about the company's services and referral process.
  • Identify new referral opportunities and develop strategies to increase referral volume.
  • Serve as the primary point of contact for referral sources and provide exceptional customer service.
  • Represent the company professionally at community events, medical meetings, and networking functions.
  • Maintain accurate referral activity and provider interaction records in the CRM system.
  • Collaborate with internal clinical and administrative teams to ensure a seamless referral experience.
  • Follow up with referral partners to strengthen relationships and address concerns.
  • Monitor referral trends and provide regular business development reports.

Requirements

  • 2+ years of experience in healthcare business development, physician liaison, referral coordination, medical sales, or healthcare marketing.
  • Exceptional interpersonal and relationship-building skills.
  • Strong verbal and written communication skills.
  • Confident, polished, and professional presentation.
  • Comfortable networking with physicians and healthcare executives.
  • Self-motivated with the ability to work independently and manage multiple relationships.
  • Excellent organizational and time management skills.
  • Proficiency in Microsoft Office and CRM systems.
  • Valid driver's license and willingness to travel locally to meet referral sources, if applicable.

Benefits

  • Comfortable working U.S. hours (9am-5pm EST).
  • Remote work from home.
  • Full-time employment.
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

Apply Now

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