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Software Implementation Specialist

5 hours, 21 minutes ago
United States
Full-time
Mid Level
Implementation Engineer
Software Development
CRM ERP JavaScript REST API SQL
Apply Now
Resource Innovations

Resource Innovations

Resource Innovations is a women-led energy transformation firm that provides clean energy services and software solutions for utilities and government agencies. They offer end-to-end software and services to improve customer engagement, boost operation...

Renewable Electricity
251-1K
Founded 2016
$82M raised
View All Jobs 26

Description

  • Configure and implement enterprise SaaS solutions for energy efficiency, transportation electrification, and other clean energy programs.
  • Partner with clients, implementation leads, and cross-functional teams to gather business requirements and support solution design.
  • Configure application features, workflows, business rules, user interfaces, and client-specific functionality using low-code/no-code tools, SQL, and JavaScript.
  • Develop functional specifications, process flows, configuration documentation, and other implementation deliverables.
  • Support system integrations, REST APIs, ETL/data mapping, data migration, user authentication, and reporting needs.
  • Assist with system configuration, testing, user acceptance testing, deployments, production releases, and post-launch support.
  • Troubleshoot application, configuration, integration, and data issues with Product, Engineering, and Delivery teams.
  • Identify opportunities to improve business processes, system usability, and implementation efficiency.
  • Build expertise in Resource Innovations’ SaaS platforms and implementation methodologies while providing client support.

Requirements

  • 3–5 years of experience implementing, configuring, or supporting enterprise SaaS, low-code/no-code, CRM, ERP, or workflow automation platforms.
  • Strong analytical, problem-solving, and communication skills.
  • Experience working directly with clients and cross-functional teams.
  • Interest in sustainability and delivering technology solutions with business impact.
  • Bachelor's degree in Computer Science, Information Systems, Information Technology, Business Information Systems, Engineering, or a related field, or equivalent education and experience.
  • Experience configuring enterprise SaaS applications using low-code/no-code platforms, SQL, JavaScript, and business process automation.
  • Experience with system integrations, REST APIs, ETL/data mapping, and user acceptance testing (UAT).
  • Experience in the utility, clean energy, or regulated industries is preferred but not required.

Benefits

  • Base salary range of $70,000–$96,000 USD.
  • Eligibility for a discretionary annual bonus.
  • Three weeks of paid vacation annually.
  • Paid holidays.
  • 401(k) retirement plan with employer match.
  • Medical, dental, and vision coverage.
  • Parental leave.
  • Employee assistance program and commuter benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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