RemoteLeaf Logo
Log in Sign up

Associate Human Resources People Planning & Services Representative

6 hours, 47 minutes ago
United States
Full-time
Junior
Human Resources
Project and Program Management
Apply Now
Resource Innovations

Resource Innovations

Resource Innovations is a women-led energy transformation firm that provides clean energy services and software solutions for utilities and government agencies. They offer end-to-end software and services to improve customer engagement, boost operation...

Renewable Electricity
251-1K
Founded 2016
$82M raised
View All Jobs 29

Description

  • Manage and resolve HR tickets and cases within established service-level agreements using HR case management tools.
  • Provide first-line support to employees and managers on HR policies, procedures, payroll, benefits, leave, PTO, employment verification, performance, recognition, compensation, and other HR matters.
  • Escalate complex or sensitive cases to the appropriate HR centers of excellence or HR business partners.
  • Track, monitor, close, and document cases accurately while maintaining compliance and data integrity.
  • Maintain and update HR knowledge content to support employee self-service.
  • Support employee onboarding and offboarding, including new hire documentation, background checks, Form I-9 completion, and employee file setup.
  • Assist with employee changes such as job changes, compensation updates, address changes, and Workday transaction troubleshooting.
  • Answer employee questions about benefits, eligibility, open enrollment, life event documentation, and payroll issues.
  • Support HR policy compliance activities, including I-9 audits, policy acknowledgments, and annual compliance requirements.
  • Assist with HR programs, documentation, service delivery process improvements, change management, and communications.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent experience.
  • 2+ years of experience in HR operations, people services, or HR generalist roles.
  • Strong customer service orientation and communication skills.
  • Hands-on experience with ServiceNow HR Workspace or a similar HR case management platform preferred.
  • Experience with HRIS platforms such as Workday preferred.
  • Experience supporting HR processes, employee inquiries, or case management in a centralized service model preferred.
  • Ability to maintain accurate documentation and handle sensitive employee information appropriately.
  • Experience with payroll, benefits, leave, or compliance support is preferred.

Benefits

  • Competitive salary based on skills, experience, qualifications, education, and location.
  • Salary range of $58k–$75k.
  • Eligibility for a discretionary annual bonus.
  • Three weeks of paid vacation annually.
  • Paid holidays.
  • 401(k) retirement plan with employer match.
  • Medical, dental, and vision coverage.
  • Parental leave and an employee assistance program.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Kuros Biosciences

Senior HR Business Partner

Kuros Biosciences 51-250 Pharmaceuticals

Kuros Biosciences is seeking a Senior HR Business Partner to support business leaders across talent, employee relations, organizational development, and HR programs in alignment with company goals.

United States Full-time Senior Human Resources
$118k-$128k
1 hour, 20 minutes ago
Hire Digital

Content Marketer - Employer Branding (Freelance, Remote)

Hire Digital 51-250 Internet Software & Services

Hire Digital is seeking a Content Marketer to lead employer branding and digital content initiatives for the South Korean market, creating localized campaigns that strengthen the company’s profile as an employer of choice.

South Korea Contract Mid Level Content Marketing Manager Human Resources
Content Marketing Copywriting Digital Marketing
1 hour, 28 minutes ago
Remote

Lifecycle Specialist, Time and Attendance - AMER

Remote 251-1K Professional Services

Remote is seeking a Time & Attendance Specialist to support global employee lifecycle leave and working-hours operations for its distributed EOR team, with a strong focus on legal compliance, process efficiency, and employee experience.

Remote
Full-time Mid Level Human Resources Operations Specialist
$30k-$67k
Notion
4 hours, 36 minutes ago
PrudentRx

HR Operations Specialist

PrudentRx 51-250 Biotechnology

The HR Operations Specialist at the company manages payroll, benefits, compensation, HR compliance, and people systems administration while supporting reporting, filings, and HR process improvements.

United States Full-time Senior Human Resources
5 hours, 56 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers