Renewals Specialist

1 week, 6 days ago
Full-time
Mid Level
Sales and Business Development
Remote Recruitment

Remote Recruitment

REMOTE RECRUITMENT is a remote jobs recruitment agency that assists UK based companies with finding the best talent for their needs. We operate as a full service employment agency providing recruitment/staffing for the following specialist fields: Mark...

Professional Services
11-50
Founded 2018

Description

  • Manage a portfolio of customer renewals from notice to close.
  • Proactively contact customers ahead of renewal dates.
  • Identify at-risk accounts and coordinate retention efforts.
  • Process renewal contracts and maintain accurate CRM records.
  • Report on renewal rates and forecasts.
  • Liaise with sales and customer success teams on upsell opportunities.

Requirements

  • Experience managing renewals or subscription contracts.
  • Experience using CRM systems such as HubSpot, Salesforce, or similar.
  • Comfort with outbound customer calls and emails.
  • Strong negotiation and follow-up skills.
  • Availability to work UK business hours, 09:00–17:00 UK time (11:00–19:00 SAST).
  • Experience in a SaaS or subscription business preferred.
  • Familiarity with billing platforms preferred.
  • Experience with retention or win-back campaigns preferred.

Benefits

  • Salary of R29,000–R32,000 per month.
  • 100% remote work from anywhere in South Africa.
  • Full-time, stable role with a genuine UK employer.
  • Supportive onboarding and clear expectations from day one.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Client Manager - Site Design

Olsson 1K-5K Construction & Engineering

Olsson is seeking a Client Manager for its Site Design group to manage key client relationships, coordinate project delivery, and drive client satisfaction and growth across land development projects.

5 hours, 39 minutes ago

Client Advocacy Team Lead - Remote

Virtual consultant role focused on assessing client needs, explaining relevant options, and maintaining relationships remotely while managing follow-up administration.

CRM
5 hours, 54 minutes ago

Client Onboarding Coordinator - Remote

Virtual Consultant advising interested clients remotely, documenting interactions, and maintaining relationships beyond the initial consultation.

CRM
5 hours, 54 minutes ago

Account Manager, Life Sciences

Alphasense 51-250 Industrial Conglomerates

AlphaSense is hiring a US-remote Account Manager, Corporate to retain and grow a portfolio of SaaS customers through strategic relationships, product adoption, renewals, and expansion opportunities.

5 hours, 54 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers