RemoteLeaf Logo
Log in Sign up

Hiring Success Manager - EMEA

11 hours, 26 minutes ago
Albania, Greece, Hungary, North Macedonia, Poland, Portugal, Romania, Spain, Ukraine, Egypt
Full-time
Junior
Customer Success Manager
Customer and Technical Support
Apply Now
Remofirst

Remofirst

Remofirst: Simplifying global HR solutions with streamlined payroll, compliance, and remote hiring in 180+ countries.

Professional Services
11-50
Founded 2021
View All Jobs 20

Description

  • Own the end-to-end onboarding experience for a portfolio of employees on the RemoFirst platform.
  • Explain global employment requirements to clients and employees and gather the necessary documentation.
  • Coordinate with third-party partners to ensure locally compliant paperwork and accurate onboarding completion.
  • Keep clients, employees, and internal stakeholders informed with proactive progress updates throughout the hiring process.
  • Advise customers on compliant and efficient hiring practices using Employer of Record expertise.
  • Maintain accurate onboarding data and core employee information across internal systems.
  • Work with local experts and internal knowledge resources to stay current on country-specific EOR practices.
  • Collect user feedback and share insights with the Product team to support future improvements.
  • Proactively resolve onboarding service issues by coordinating with internal teams and local partners.
  • Support offboarding activities when employees reach the end of their employment.

Requirements

  • 2+ years of experience in Account Management or Customer Support/Success roles, ideally in an HR Tech SaaS environment.
  • Experience in Talent Acquisition or HR operations is also highly relevant.
  • Experience in EOR (Employer of Record), global HR, or payroll-related support.
  • Strong organizational and time-management skills to manage multiple onboardings across global time zones.
  • Proactive mindset with the ability to anticipate challenges, take initiative, and drive improvements.
  • Proven ability to collaborate effectively in a remote-first, globally distributed environment.
  • Excellent English communication skills, both written and verbal.
  • Strong attention to detail to support compliant hiring across multiple countries.
  • Empathy and strong people skills to communicate effectively with clients, employees, and partners.
  • Ability to work independently and autonomously while knowing when to ask for support.

Benefits

  • Competitive compensation.
  • Best-in-class tools.
  • Growth resources to support success and development.
  • Remote-first flexibility.
  • Opportunity to join a scaling startup where individual impact is tangible.
  • Chance to help shape the future of support operations.
  • Exposure to innovative companies, including Microsoft and Mastercard.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Jet Support Services,

Sr. Director, Airframe Maintenance and Field Support

Jet Support Services, 251-1K Aerospace & Defense

JSSI is seeking a Sr. Director of Airframe Maintenance and Field Support to lead the planning, execution, and cost management of airframe maintenance events while managing a technical advisor team that supports business aviation customers.

United States Full-time Lead Customer Success Manager Operations Manager
$190k-$220k
Salesforce
4 hours, 11 minutes ago
Quantum Metric

Senior Digital Analytics Consultant (English & French Speaking) - UK/Spain

Quantum Metric 251-1K Professional Services

Quantum Metric is hiring a Senior Digital Analytics Consultant to support enterprise customers in the UK/Spain region by driving platform activation, customer adoption, and measurable digital business value.

United Kingdom Spain Full-time Senior Customer Success Manager Data Analyst
4 hours, 41 minutes ago
Halter

Territory Manager (South Dakota)

Halter 51-250 Food Products

Halter is hiring a remote Territory Manager to drive new business growth, manage customer relationships, and expand adoption of its virtual fencing technology across South Dakota ranches.

United States Full-time Senior Customer Success Manager Sales Manager
$125k-$160k
Agile
4 hours, 41 minutes ago
Shop Your Way

Shop Your Way - Head of Client Delivery

Shop Your Way 51-250 Internet Software & Services

Shop Your Way is hiring a remote Head of Client Delivery to lead pre- and post-sales technical support, readiness, and implementation for its Pay Your Way Credit-as-a-Service platform for merchant and partner integrations.

United States Full-time Lead Customer Success Manager Program Manager
Agile E-commerce Microservices REST API Scrum
4 hours, 56 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers