Sr. Director, Airframe Maintenance and Field Support

1 month, 3 weeks ago
Full-time
Lead
Customer and Technical Support
Jet Support Services,

Jet Support Services,

JSSI is the largest independent provider of hourly cost maintenance programs for aircraft engines and airframes, offering comprehensive financial tools for managing operating costs of various turbine-powered aircraft worldwide.

Aerospace & Defense
251-1K
Founded 1989

Description

  • Lead, mentor, and develop the field support team to ensure processes and procedures are consistently followed.
  • Ensure the team delivers world-class customer service while minimizing overall maintenance cost.
  • Build and maintain strong relationships with key vendors, suppliers, customers, and main maintenance shops.
  • Lead negotiations with vendors and suppliers for JSSI’s Airframe business.
  • Collaborate with JPL to ensure material availability and cost efficiency for each maintenance event.
  • Visit MROs and shops on a regular basis to support maintenance operations.
  • Contribute to cross-functional forecasting and help maintain accurate airframe business budgets.
  • Identify cost-saving and efficiency opportunities while maintaining service quality.
  • Act as the primary bridge between customers and the technical team to resolve complications.
  • Lead the transition from Salesforce to Elevate and leverage technology to improve process efficiency.

Requirements

  • 10+ years of experience in Business Aviation.
  • Proven leadership experience managing maintenance events.
  • Experience planning and managing maintenance events for a fleet operator.
  • Strong technical knowledge of airframe maintenance.
  • Bachelor’s degree in an aviation field preferred.
  • Excellent Microsoft Excel, Word, and PowerPoint skills.
  • Strong interpersonal skills.
  • Ability to read and write articulately and analytically.
  • Ability to multitask and work well under pressure.
  • Strategic mindset with strong operational execution.
  • Clear understanding of relevant technical skills.

Benefits

  • Annual base pay range of $190,000 to $220,000.
  • Eligibility for an annual discretionary bonus plan or other additional compensation.
  • Medical, dental, and vision insurance starting on day one.
  • Retirement savings programs.
  • Competitive and comprehensive compensation package.
  • Benefits available to full-time employees based in the USA, Canada, or the Philippines.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Manager, BSA/AML Operations

Pathward 251-1K Diversified Financial Services

Pathward is hiring a Manager, BSA/AML Operations to lead alert review, case investigation, and regulatory reporting across multiple financial products and partner programs.

6 minutes ago

EMEA - Clinical Customer Success Manager/MTRA

AIRS Medical 51-250 Pharmaceuticals

AIRS Medical is hiring a Customer Success Manager in South Germany to help healthcare customers implement and maximize SwiftMR, its AI-powered MRI enhancement solution, across the DACH region and broader EMEA markets.

6 minutes ago

JP - カスタマーサクセス担当

AIRS Medical 51-250 Pharmaceuticals

AIRS Medicalで、SwiftMRの導入支援とMRI撮像の最適化を通じて、医療機関の検査効率と顧客満足度向上を担うポジションです。

Deep Learning TCP/IP
6 minutes ago

Director of Coaching & Fractional FCOOs

SMB Team 51-250 Professional Services

SMB Team is seeking a Director of Coaching and FCOOs to lead its fractional business officer and fractional COO teams, driving consistent service delivery, strong client outcomes, and scalable operations for law firm clients.

SEO
6 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers