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Atlassian Administrator II

1 month ago
United States
Full-time
Mid Level
Business Analyst
Customer and Technical Support
Agile Confluence GCP Java JIRA Kubernetes PowerShell Python
Apply Now
Relativity Space

Relativity Space

Relativity Space is a cutting-edge rocket company using 3D printing and AI to provide cost-effective reusable rockets for commercial launches, with a vision to advance industrial capabilities on Earth and Mars.

Aerospace & Defense
251-1K
Founded 2015
$1333M raised
View All Jobs 118

Description

  • Partner with stakeholders to understand business objectives, workflows, and operational challenges.
  • Translate business requirements into scalable platform solutions and recommend appropriate tools, processes, or integrations.
  • Evaluate whether requests can be handled through existing capabilities, platform enhancements, or alternative solutions.
  • Configure and maintain Jira projects, Confluence spaces, workflows, automations, forms, dashboards, and related platform capabilities.
  • Apply configuration standards and governance practices to promote consistency and maintainability across the platform.
  • Support access management, permission reviews, and platform governance activities.
  • Participate in configuration reviews, change management processes, and platform health initiatives.
  • Help maintain alignment with security, audit, and compliance requirements.
  • Deliver training, documentation, and consultative support to help teams become more self-sufficient.
  • Troubleshoot platform issues, integrations, and user-reported problems.
  • Support application upgrades, plugin lifecycle management, and operational maintenance activities.
  • Monitor platform performance and contribute to continuous improvement efforts.

Requirements

  • Working knowledge of enterprise collaboration or workflow platforms such as Jira, Confluence, ServiceNow, or similarly highly configurable business applications.
  • Experience troubleshooting incidents and improving platform reliability in integrated environments.
  • Ability to understand business workflows and identify pain points to recommend practical solutions.
  • Strong communication and collaboration skills to gather requirements, explain solutions, and provide training to technical and non-technical stakeholders.
  • Security-minded and detail-oriented approach with familiarity in access governance and platform hygiene practices.
  • Understanding of how to connect Atlassian, SharePoint, and other systems to create smooth workflows and reduce silos.
  • Atlassian Certified Professional or similar certification preferred.
  • Familiarity with Agile, ITSM, project portfolio management, service catalogs, or operational workflows preferred.
  • Experience with scripting such as PowerShell, Python, or Java to support automation and integrations preferred.
  • Thoughtful approach to usability and design when configuring projects, spaces, or workflows preferred.
  • Familiarity with cloud-hosted enterprise applications and technologies such as Google Cloud Platform (GCP) or Kubernetes preferred.
  • Exposure to application upgrades, platform migrations, or cloud adoption initiatives preferred.
  • Experience in aerospace, manufacturing, or other complex technical industries preferred.

Benefits

  • Hiring range of $100,000 to $137,500 USD.
  • Competitive salary with equity.
  • Generous PTO and sick leave policy.
  • Parental leave.
  • Annual learning and development stipend.
  • Equal opportunity employer with a commitment to diversity and inclusion.
  • Reasonable accommodation support available for candidates with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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