Business Analyst with Salesforce experience

34 minutes ago
Full-time
Junior
Project and Program Management
AvePoint

AvePoint

AvePoint is a technology company specializing in infrastructure management software solutions for Microsoft SharePoint products and technologies. They offer advanced SaaS management, data protection, and workplace collaboration tools to enhance operati...

Internet Software & Services
1K-5K
Founded 2001

Description

  • Elicit and document requirements for Salesforce and enterprise software development.
  • Create BRDs, user stories, use cases, and process flows.
  • Analyze current business processes and develop As-Is and To-Be models.
  • Translate business needs into functional and technical specifications for business and technical stakeholders.
  • Collaborate with developers and Salesforce administrators to define feasible solutions.
  • Support project planning, including deliverables, timelines, scope, and stakeholder communication.
  • Participate in solution testing and validation.
  • Provide user training or documentation where needed.
  • Work with internal teams and external clients to analyze business processes and systems in Salesforce environments.

Requirements

  • Degree in Computer Science, Engineering, Information Systems, or a related field.
  • 2+ years of experience as a Business Analyst in enterprise software projects.
  • Hands-on experience working with Salesforce CRM, including Sales Cloud, Service Cloud, or custom modules.
  • Experience documenting and analyzing complex business processes and requirements.
  • Strong understanding of systems integration and workflows in Salesforce.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Familiarity with Agile or hybrid project methodologies.
  • Experience with Microsoft SharePoint or Dynamics 365 is a plus.
  • Prior experience mentoring or supervising junior analysts is a bonus.

Interested in this position?

Apply directly on the company website

Apply Now

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