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Senior Product Manager II - AI Platform & Agentic Experience

1 month, 2 weeks ago
United States
Full-time
Lead
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Confluence JIRA LLM Machine Learning
Apply Now
Redox

Redox

Redox is a top integration platform enabling seamless interoperability between healthcare software and EHRs, accelerating implementations, reducing costs, and empowering healthcare innovators to bring cutting-edge solutions to market efficiently.

Internet Software & Services
51-250
$95M raised
View All Jobs 10

Description

  • Own the complete AI platform portfolio, including AI-enabled UX, AI agents, and AI in data processing.
  • Drive embedded AI features from internal alpha through production, including rollout criteria, prompt iteration, and success thresholds.
  • Define and maintain the AI investment framework, including KPIs, rollout criteria, cost guidelines, and the research agenda.
  • Manage beta relationships for agentic use cases across multiple customer segments.
  • Lead Redox's agentic product strategy, including the MCP Server foundation and roadmap for native agent support.
  • Work closely with engineering, design, and the broader PM team to define Redox's AI-native platform direction.
  • Scope and drive platform features needed to unlock new use cases, channel partnerships, and enterprise commercial success.
  • Ensure complex infrastructure work, such as VPN configurations and multi-tenant patterns, is clearly scoped and aligned to commercial needs.
  • Partner with GTM and Customer Success to support vendor customer growth, expansion, and field enablement.
  • Equip sales and customer success teams to position Redox's AI platform story accurately.

Requirements

  • 8+ years of product management experience in a B2B SaaS software company, ideally in healthcare technology.
  • Proven track record shipping AI- or ML-powered features from internal alpha through production.
  • Experience defining rollout criteria, measuring success, and iterating on AI or ML features.
  • Familiarity with LLMs, prompt engineering, and agentic architectures.
  • Technical depth to discuss API design, architecture decisions, and infrastructure constraints with engineering.
  • Proven ability to improve product performance and customer value in a meaningful way.
  • Strong communication and critical thinking skills for complex and ambiguous situations.
  • Ability to balance day-to-day execution with strategic, long-term product thinking.
  • Ability to build consensus and gain commitment across stakeholders, including C-suite leaders.
  • Experience with healthcare data, clinical workflows, or health IT systems (preferred).
  • Familiarity with MCP, agentic frameworks, or AI tooling for developers (preferred).
  • Experience evaluating AI cost/quality tradeoffs at scale, including latency, token cost, and accuracy (preferred).
  • Background at a healthcare interoperability company, EHR vendor, or health data platform (preferred).
  • Preferred tools include Jira, Confluence, Claude, Slack, Google suite, Productboard, and Pendo.
  • Must be based in the U.S. and reside and work in the continental U.S.

Benefits

  • Base salary range of $185,000 to $205,000 per year.
  • Stock options as part of the total rewards package.
  • 100% remote-first culture.
  • Unlimited flexible time off.
  • 15+ observed holidays.
  • Rest & R^Charge days, including a guaranteed three-day weekend each month.
  • R^Charge sabbatical benefit: 6 weeks paid sabbatical plus stipend.
  • 401(k) match of 50% up to 8% starting on day 1.
  • Medical, dental, and vision coverage starting on day 1.
  • HSA, FSA, life, disability, medical travel, and employee assistance program benefits.
  • Paid parental leave for 16 weeks.
  • Productivity stipend and wellness fund.

Interested in this position?

Apply directly on the company website

Apply Now

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