RemoteLeaf Logo
Log in Sign up

Customer Success Manager (Marché Français)

1 month, 2 weeks ago
France
Contract
Junior
Customer Success Manager
Customer and Technical Support
CRM
Apply Now
RealAdvisor

RealAdvisor

RealAdvisor is a company that aims to improve and optimize your experience of buying and selling real estate in Switzerland through modern and accurate tools. If you are a seller, we evaluate the value of your property online and connect you with the b...

Real Estate
11-50
Founded 2017
View All Jobs 12

Description

  • Manage and develop a portfolio of clients.
  • Guide clients in using the platform and lead initial onboarding.
  • Train clients and monitor product adoption over time.
  • Improve client retention, engagement, and customer lifetime value.
  • Handle client requests, feedback, and support activities.
  • Keep the CRM updated, produce reporting, and coordinate with Sales.
  • Contribute to continuous process improvement and customer experience enhancements.
  • Identify growth and loyalty opportunities within the managed portfolio.
  • Maintain regular client contact, including at least 5 calls per day lasting more than 5 minutes.

Requirements

  • Experience in Customer Success or Account Management.
  • Strong customer orientation and ability to build trusted client relationships.
  • Excellent organizational and interpersonal skills.
  • Proficiency with CRM systems and digital tools.
  • Ability to work independently and manage a client portfolio autonomously.
  • A real estate background is a plus.
  • Willingness to work as an independent freelancer or create independent contractor status.
  • Ability to maintain high client engagement and support revenue retention.
  • Comfort with a performance-based environment focused on portfolio results.

Benefits

  • Fixed salary plus variable compensation tied to retention, engagement, and portfolio performance.
  • Long-term freelance collaboration.
  • A structure designed to balance stability with professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Lone Wolf Technologies

Customer Success Manager

Lone Wolf Technologies 251-1K Internet Software & Services

Lone Wolf is hiring a Customer Success Manager to own a portfolio of customers, guide their post-sale journey, and drive adoption, value realization, and renewal readiness.

Canada Full-time Mid Level Customer Success Manager
$56k-$63k
CRM
9 minutes ago
Cision

Customer Success Manager

Cision 5K-10K Professional Services

Cision is hiring a Digital Customer Success Manager to manage a pooled portfolio of customer accounts using digital platforms to drive adoption, retention, and satisfaction.

United Kingdom Full-time Mid Level Customer Success Manager
Salesforce
23 hours, 9 minutes ago
EQL Tech

Customer Success Manager - Enterprise AI SaaS (Remote, US)

EQL Tech Internet Software & Services

WaterOne.AI is hiring a founding Customer Success Manager to own enterprise customer relationships, drive onboarding through expansion, and help build the customer success function at an early-stage AI company.

United States Full-time Senior Customer Success Manager
23 hours, 9 minutes ago
Steer.io

Enterprise Customer Success Manager

Steer.io Internet Software & Services

Steer is hiring an Enterprise Customer Success Manager to own and grow its largest multi-location B2B SaaS accounts, driving retention, expansion, and cross-functional execution for complex customers.

United States Full-time Senior Customer Success Manager
HubSpot
23 hours, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers