Operation Manager, Logistics Product

1 hour, 22 minutes ago
Full-time
Lead
Product Management
Quince

Quince

Quince challenges the notion that quality comes at a high price. They aim to provide products of equal or superior quality to luxury brands at significantly lower prices by eliminating middlemen and overseeing every aspect of production. Their goods ar...

Textiles, Apparel & Luxury Goods
51-250
Founded 2018
$64M raised

Description

  • Lead the daily operation and optimization of automated sorting systems, including cross-belt sorters, AMR fleets, and high-speed conveyors.
  • Manage day-to-day operations of the Hong Kong and South China warehouse and 3PL facilities.
  • Set and enforce standards for receiving, inbound processing, and outbound dispatch.
  • Oversee the China-to-Hong Kong trucking network and international freight forwarding partners.
  • Ensure smooth hand-offs between factories, warehouses, and final-mile carriers.
  • Partner with Product and Engineering to keep WCS and WMS systems synced with physical hardware.
  • Design and implement scalable SOPs for automated workflows, quality control, and exception handling.
  • Manage relationships with automation hardware vendors and maintenance teams to maintain high equipment uptime.
  • Own operational KPIs such as Parcels Per Hour, Order-to-Manifest speed, and unit processing costs.

Requirements

  • 10+ years of experience in logistics operations.
  • 3+ years of direct experience managing automated warehouse environments such as automated sorting, robotics, or high-speed fulfillment centers.
  • Deep understanding of Warehouse Control Systems (WCS) and the mechanical logic of high-speed sorting technology.
  • Proven experience in South China-to-Hong Kong cross-border logistics and international freight forwarding.
  • Strong experience managing both 3PL vendor partners and on-site technical teams.
  • Hands-on ability to troubleshoot system bottlenecks or mechanical failures in real time.
  • Bilingual fluency in English and Cantonese or Mandarin.
  • Must be a current resident of Hong Kong.
  • Experience with automated sorting, robotics, or high-speed fulfillment operations is required.
  • Bonus and equity may be provided for eligible roles.

Benefits

  • Base salary range of $1 to $50 USD, depending on experience and location.
  • Bonus may be provided for eligible roles.
  • Equity may be provided for eligible roles.
  • Opportunity to work on a mission-driven team focused on sustainable, accessible retail.
  • Work alongside talented colleagues on meaningful operational challenges.
  • Reasonable accommodations are available for qualified individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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