Product Owner

4 hours, 22 minutes ago
Full-time
Junior
Product Management
QuantumLoopAi

QuantumLoopAi

QuantumLoopAi is a UK-based company that specializes in AI-driven communication solutions for the healthcare sector. The company focuses on developing bespoke AI Assistant solutions that utilize enterprise data for both internal and external communications. QuantumLoopAi is registered as a private limited company and was incorporated in September 2024. The flagship product of QuantumLoopAi is EMMA, an AI reception system designed for NHS GP surgeries. EMMA addresses key operational challenges by managing call handling efficiently, automating administrative tasks, and integrating seamlessly with NHS systems. The system is compliant with GDPR and NHS standards, ensuring data protection and security. QuantumLoopAi primarily serves NHS GP surgeries, targeting practice managers and administrative teams to enhance patient care and operational efficiency.

information technology & services
11-50
Founded 2023

Description

  • Own and manage the product backlog, including writing clear user stories and acceptance criteria in Gherkin format.
  • Prioritise features, bugs, and improvements in collaboration with engineering leads and senior stakeholders.
  • Run sprint ceremonies such as refinement, planning, and reviews to keep delivery on track.
  • Translate complex operational and technical requirements into actionable tickets for engineering.
  • Track and manage work in Azure DevOps, ensuring tickets remain well-defined, up to date, and unblocked.
  • Act as a product point of contact for clients by gathering feedback, identifying pain points, and feeding insights into the roadmap.
  • Support onboarding and go-live activities for new clients, including configuration, setup validation, and bedding-in support.
  • Draft professional client communications about releases, incidents, and configuration changes.
  • Work with operations to triage and resolve client-reported issues with product root causes.
  • Analyse user journeys, workflows, and AI outputs to identify opportunities for improvement.
  • Collaborate with the AI/ML team on prompt design, agent behaviour, and conversation flow refinement.
  • Contribute to QA and compliance documentation, and monitor product metrics for anomalies or emerging issues.

Requirements

  • 2 to 4 years of experience as a Product Owner, Business Analyst, or in a hybrid product and delivery role.
  • Strong ability to write well-structured user stories and acceptance criteria.
  • Comfortable operating in Agile and Scrum environments and running backlog and sprint activities.
  • Strong written and verbal communication skills for both client-facing and technical communication.
  • Hands-on, detail-oriented, and proactive approach to identifying gaps and following through.
  • Comfortable with Azure DevOps, Jira, or similar project management tools.
  • Comfortable working remotely and aligned to UK business hours (9:00 AM to 6:00 PM GMT/BST).
  • Interest in or experience with healthtech, regulated software environments, or compliance-driven product development (desirable).
  • Experience working with AI/ML-powered products, including prompt design, conversation flows, or model outputs (desirable).
  • Experience in client onboarding, go-live support, or customer-facing product roles, and familiarity with Gherkin syntax and BDD approaches (desirable).

Benefits

  • Competitive package depending on experience.
  • Potential share options.
  • Professional development support, including conference attendance and CPD funding.
  • Fully remote working from India.
  • Opportunity to own product delivery at a fast-growing UK healthtech company.
  • Direct collaboration with engineering, AI/ML, and leadership teams.
  • High-ownership, collaborative culture with real autonomy to shape the platform.

Interested in this position?

Apply directly on the company website

Apply Now

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