Account Manager

14 hours, 34 minutes ago
Full-time
Junior
Customer and Technical Support
Qsic

Qsic

Qsic is a commercially licensed interactive music streaming service for the retail and hospitality sectors. They provide innovative music and audio solutions to elevate customer experiences in retail and hospitality venues. Qsic's platform allows custo...

Media
11-50
Founded 2012
$6M raised

Description

  • Implement and manage retailer advertising campaigns from setup through delivery.
  • Monitor account health and campaign KPIs, identifying and resolving issues proactively.
  • Prepare and deliver clear, insight-driven campaign and partnership performance reports.
  • Support senior leadership in maintaining strong client partnerships.
  • Collaborate with Sales, Product, and Support teams to ensure smooth campaign delivery.
  • Manage retailers’ day-to-day operational needs with a structured, professional approach.

Requirements

  • 1–2 years of experience in account management, customer success, sales support, or another client-facing role.
  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • Hands-on experience with CRM platforms such as Salesforce or HubSpot and work-management tools such as Monday.com.
  • Proficiency in Excel or Google Sheets, including report building, pivot tables, and data analysis.
  • Strong analytical ability and attention to detail.
  • Client-first mindset with the ability to build trust-based relationships.
  • Proactive communication skills and a solutions-oriented approach.
  • Ability to translate reporting into clear, actionable insights.
  • Experience in retail, e-commerce, or digital media environments is preferred.
  • Exposure to retail media platforms such as Criteo, CitrusAd, Pacvue, or Amazon Ads is a plus.

Benefits

  • Fully remote work with flexible arrangements.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Collaborative, team-oriented culture with opportunities for professional growth.
  • Direct exposure to the growing in-store retail media industry.

Interested in this position?

Apply directly on the company website

Apply Now

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