Enterprise Account Manager

4 weeks, 1 day ago
Full-time
Senior
Customer and Technical Support
RainFocus

RainFocus

RainFocus simplifies event management, unifies program experiences, and optimizes omnichannel marketing for virtual, in-person, and hybrid events. The platform fuels events with data connectivity, enabling personalized marketing campaigns and faster de...

IT Services
251-1K
Founded 2013
$42M raised

Description

  • Own upsell and renewal sales targets for assigned enterprise accounts.
  • Identify customer needs, demonstrate solutions, and negotiate recurring-revenue contracts with key stakeholders.
  • Renew existing contracts and expand RainFocus solutions across customers’ event programs.
  • Develop and maintain long-term strategic account relationships.
  • Manage complex enterprise sales cycles and account transitions.
  • Conduct structured quarterly business reviews with existing clients in partnership with Client Success.
  • Advise customers on RainFocus solutions for conferences and events of varying sizes.
  • Collaborate cross-functionally with Sales, Marketing, Client Success, Product, and Services to drive revenue and customer satisfaction.
  • Communicate customer and business trends to the Product team.
  • Build accurate renewal pipelines and meet or exceed renewal targets.

Requirements

  • 7+ years of enterprise account management experience, including renewing contracts exceeding $250K in contracted annual recurring revenue.
  • Proven record of exceeding sales quotas over multiple years.
  • Stable employment history at one or a few companies.
  • Experience delivering software demonstrations in complex, multi-stakeholder sales.
  • Experience creating and responding to RFPs.
  • Experience creating MSAs and SOWs and facilitating legal reviews.
  • Bachelor’s degree required.
  • Strong communication, self-motivation, resilience, intelligence, and adaptability in a fast-paced environment.
  • Willingness to travel for this remote role.

Benefits

  • Remote work environment.
  • Competitive salary and benefits.
  • 401(k) plan.
  • Generous paid time off.
  • Team-building activities.
  • Opportunity to support events and customers worldwide.

Interested in this position?

Apply directly on the company website

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