Senior People Operations Generalist

2 hours, 28 minutes ago
Full-time
Senior
Operations
Puck

Puck

Puck helps great teams find great teammates through employer branding, conversations, and authentic candidate engagement, using personalized automation to enhance the candidate experience and improve hiring metrics.

Internet Software & Services
1-10
Founded 2020

Description

  • Improve onboarding, offboarding, worker data management, promotions, transfers, and leave processes.
  • Advise managers and employees on company policies, procedures, and compliance requirements.
  • Maintain HRIS data integrity through audits, corrective actions, troubleshooting, and automation.
  • Support HRIS upgrades and module rollouts through testing, documentation, training, and issue resolution.
  • Create people analytics reports and workflows for leadership and compliance needs.
  • Lead or support cross-functional projects involving performance, compensation, systems, and policy changes.
  • Draft and maintain standard operating procedures, policies, and employee resources.
  • Partner with legal and compliance teams on employment law adherence.
  • Escalate and resolve complex employee relations matters with People & Culture Business Partners.
  • Coordinate remote-work-abroad, immigration, and international relocation processes with legal partners.
  • Mentor junior People Operations team members and safeguard confidential employee information.

Requirements

  • 5+ years of experience in HR, People Operations, HRIS administration, or a related generalist role.
  • Strong knowledge of Canadian employment law and HR compliance; U.S. experience is a strong plus.
  • Hands-on experience with HRIS platforms such as Rippling, Workday, BambooHR, ADP, or similar.
  • Ability to manage multiple projects with strong attention to detail.
  • Excellent written and verbal communication skills, including explaining policies clearly.
  • Strong analytical skills and comfort with data, spreadsheets, and reporting tools.
  • Process-improvement mindset with initiative to identify and resolve inefficiencies.
  • High discretion and professionalism when handling confidential information.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
  • Benefits, leave, compensation, payroll integration, employee self-service, global mobility, or immigration experience preferred.
  • CPHR, PHR, SHRM-CP, or similar certification preferred.
  • Experience in high-growth or global organizations preferred.
  • Must be legally authorized to work in Canada without current or future visa sponsorship; Eastern Time Zone availability preferred.

Benefits

  • CAD $90,000–$105,000 annual base salary, depending on experience and location.
  • Remote-first work environment.
  • Whole-body scans included as an employee benefit.
  • Flexible vacation policy.
  • Health, dental, vision, and mental health coverage.
  • RRSP and TFSA retirement savings plans for eligible Canadian employees, without employer matching.
  • Growth opportunities and regular team connection activities.

Interested in this position?

Apply directly on the company website

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