Account Manager

28 minutes ago
Full-time
Senior
Customer and Technical Support
Provectus

Provectus

Provectus provides consulting services in artificial intelligence and machine learning, assisting businesses in integrating AI solutions to meet their unique objectives and enhance their operational capabilities across various industries.

Professional Services
251-1K
Founded 2010

Description

  • Own a portfolio of active East Coast clients and serve as the primary commercial point of contact.
  • Track engagement health, project milestones, and client satisfaction in coordination with delivery leads.
  • Manage contract renewals, SOW extensions, and change orders.
  • Maintain accurate CRM records and revenue forecasts.
  • Identify and pursue expansion opportunities within existing accounts, including new workstreams, business units, and adjacent use cases.
  • Run executive business reviews to align on outcomes, surface new needs, and strengthen client relationships.
  • Own quarterly renewal and expansion revenue targets across the portfolio.
  • Collaborate with the BDM on handoffs from new logo close to ongoing account management.

Requirements

  • 5–6 years of experience in account management or customer success in consulting.
  • Experience managing multiple complex accounts at once, including renewals, expansion cycles, and multi-stakeholder relationships.
  • Comfort operating across client levels, from project leads and technical contacts to executives.
  • Strong commercial instincts and the ability to identify expansion opportunities through relationships.
  • Experience in Financial Services or Life Sciences.
  • Experience supporting clients adopting emerging technology such as AI, cloud, or data modernization in complex change environments.
  • Existing East Coast enterprise network with VP- or C-suite-level relationships.
  • Familiarity with AI/ML consulting or data solutions preferred.
  • Willingness to travel up to 40% for customer meetings, executive briefings, onsite workshops, conferences, and business development activities.

Benefits

  • OTE of $200k.
  • Performance-based bonuses.
  • B2B contract or full-time employment model.
  • Unlimited vacation policy.
  • Health, vision, and dental insurance.
  • 401(k) matching plan.
  • Direct visibility to leadership.
  • Opportunity to work with cutting-edge AI and cloud solutions.

Interested in this position?

Apply directly on the company website

Apply Now

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