Account Manager - Singapore

29 minutes ago
Full-time
Senior
Customer and Technical Support
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
251-1K
Founded 2013
$417M raised

Description

  • Own the full commercial relationship for a portfolio of strategic accounts and manage net revenue retention and expansion.
  • Lead complex renewals and expansions, including multi-year and seven-figure agreements.
  • Navigate enterprise procurement, legal, security review, and vendor management processes from start to finish.
  • Build trusted relationships with senior stakeholders, including IT, security, CIO, CFO, and procurement leaders.
  • Run executive business reviews that cover usage, value analysis, optimization, and next-step planning.
  • Partner with resellers, distributors, and MSPs on joint account plans and shared execution.
  • Collaborate cross-functionally with Customer Success, Product, and Technical Support to deliver customer outcomes.
  • Represent JumpCloud in customer meetings, executive presentations, and regional events, with about 25% travel.

Requirements

  • 5+ years of experience in account management, enterprise sales, or customer growth roles in B2B SaaS.
  • Proven performance against revenue targets.
  • Experience managing large strategic accounts, including relationships worth $500K+ ARR and deals of $1M+.
  • Experience handling enterprise buying processes, including RFPs, security and legal review, commercial negotiation, and multi-stakeholder sign-off.
  • Strong presentation skills with confidence presenting to C-level audiences.
  • Experience using a structured sales methodology such as MEDDPICC, Challenger, SPIN, or Miller Heiman.
  • Experience working with and through partners and channel sales teams.
  • Technical curiosity and the ability to discuss identity, device management, and security concepts.
  • Ability to collaborate across time zones with a globally distributed team and travel about 25% of the time.
  • Experience in identity, security, or IT infrastructure SaaS, hyper-growth environments, or additional regional languages is preferred.

Benefits

  • Remote-first work environment in Singapore.
  • Opportunity to own a strategic, multi-million-dollar APAC book of business.
  • Direct reporting line to global account management leadership.
  • High visibility and influence with senior leadership.
  • Work across a fast-growing APAC region with significant whitespace.
  • Executive support and travel budget for regional customer engagement.

Interested in this position?

Apply directly on the company website

Apply Now

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