Principal Product Manager, Fraud and Risk

11 hours, 16 minutes ago
Full-time
Lead
Product Management
Proof

Proof

Proof provides a secure platform for creating legally binding evidence for transactions, ensuring trust in every agreement through auditable verification and cryptographic evidence.

Capital Markets
1-10

Description

  • Own product strategy, vision, roadmap, and execution for the Defend fraud prevention platform.
  • Lead customer conversations to drive product activation and gather insights into fraud challenges and emerging trends.
  • Develop investigative tools and data-driven risk models with engineering, data science, and design teams.
  • Make product and business decisions in ambiguous areas by synthesizing data, customer feedback, and market insights.
  • Define go-to-market strategy and build engagement within the network of trusted agents.
  • Align internal stakeholders on product strategy and present plans, updates, and recommendations to senior leadership, customers, and partners.
  • Partner with Fraud Operations and Customer Support to respond to fraud cases and incorporate feedback into the platform.
  • Write functional specifications, prioritize roadmaps, troubleshoot customer issues, and guide day-to-day software development execution.
  • Research and introduce technologies such as machine learning, computer vision, PKI, and real-time analytics.
  • Partner with operations and strategy teams on agent onboarding, new business opportunities, and business models.

Requirements

  • 10+ years of software development experience, ideally across SaaS, startup, and B2B/B2C environments.
  • 5+ years of technical product management experience.
  • 3+ years of experience with design thinking product methodology.
  • Required experience building fraud or cybersecurity products.
  • Strong ability to influence, negotiate, build consensus, and drive results.
  • Excellent communication skills and executive presence, including the ability to explain complex business and technical concepts to broad audiences.
  • Strong working knowledge of APIs and SDKs.
  • Ability to lead engineering discussions on information architecture, object models, and data flows.
  • Experience with platform products, marketplaces, PKI, or real-time analytics.
  • Experience with document or eSignature products is preferred; a technical degree is a plus.
  • Willingness to travel occasionally for team events, industry events, and customer or partner meetings.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance and short- and long-term disability coverage.
  • 401(k) plan with a 4% employer match beginning on the hire date.
  • Unlimited sick and vacation time, plus 14 paid company holidays.
  • 12 weeks of paid parental leave.
  • Four-week sabbatical after five years of continuous full-time employment.
  • Health reimbursement arrangements for fertility and gender affirmation.
  • Monthly work-from-home stipend, professional development credit, wellness reimbursement, and Grubhub lunch credit.

Interested in this position?

Apply directly on the company website

Apply Now

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