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Research Consultant

1 hour, 34 minutes ago
United States
Contract
Senior
Email Marketing Manager
Marketing and Growth
Email Marketing HubSpot
Apply Now
Prolific

Prolific

Prolific is a platform that enables researchers to quickly find trustworthy research participants. With a pool of over 120,000 active and verified participants, Prolific ensures high-quality responses through continuous monitoring and engagement. The p...

Professional Services
51-250
Founded 1997
$0M raised
View All Jobs 15

Description

  • Audit existing lifecycle programs, customer journeys, segmentation, and tools including HubSpot, Pendo, and Hex.
  • Map self-serve journeys by customer segment and identify activation and retention gaps.
  • Create a prioritized roadmap and success metrics with Growth Marketing, Product, and Customer Success.
  • Design, build, and launch onboarding and activation programs across email and in-app messaging.
  • Launch retention, top-up, reactivation, and win-back flows for lapsed and dormant users.
  • Define behavioral PQL and expansion signals with Sales and RevOps and establish CRM handoff processes.
  • Develop and manage a structured experimentation program across email and in-app channels.
  • Analyze and report on program results, learnings, and experiment outcomes.
  • Document journeys, segmentation logic, triggers, PQL definitions, and naming conventions.

Requirements

  • 5–7 years of lifecycle, CRM, retention, or growth marketing experience in a product-led or self-serve company.
  • Track record of improving activation, retention, or expansion metrics beyond campaign execution.
  • Hands-on experience managing lifecycle programs for freemium, free-trial, or pay-as-you-go funnels.
  • Strong experience with email and CRM platforms such as HubSpot and in-product tools such as Pendo, Appcues, Intercom, Braze, Customer.io, or Iterable.
  • Experience defining activation, behavioral segments, triggers, and product-usage-driven messaging.
  • Analytical fluency in cohort analysis, activation and retention curves, funnel conversion, and LTV.
  • Ability to conduct independent analysis using HubSpot, Hex, or equivalent tools.
  • Experience designing experiments and evaluating reliable results.
  • Experience partnering with Sales or RevOps on PQL or usage-based handoffs.
  • Prior contract, consulting, or agency experience, with the ability to deliver independently to deadlines.

Benefits

  • Full-time, three-month fixed-term contract with potential extension based on business needs.
  • Remote working environment.
  • Competitive salary and benefits.
  • Opportunity to work on human-data infrastructure supporting academic research and AI development.

Interested in this position?

Apply directly on the company website

Apply Now

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