Clinical Specialist - Pittsburgh, PA

1 week, 3 days ago
Full-time
Junior
Customer and Technical Support
PROCEPT BioRobotics

PROCEPT BioRobotics

PROCEPT BioRobotics specializes in advanced robotic treatments for men's health, particularly through its innovative Aquablation therapy, which utilizes ultrasound guidance and robotic assistance to provide a waterjet treatment for benign prostatic hyp...

Health Care Providers & Services
251-1K
Founded 2009
$645M raised

Description

  • Deliver product training and clinical education to surgeons, staff, and new users.
  • Support live procedures to ensure optimal operating room workflow, setup, and troubleshooting.
  • Provide in-service support, including installations and software updates.
  • Execute procedural scheduling improvements to maximize case coverage and efficiency.
  • Partner with Sales to identify opportunities for utilization growth and account retention.
  • Collaborate with internal teams to support program efficiency and regulatory compliance.
  • Support marketing and training events, including physical setup and presentations.
  • Gather and share customer insights with Marketing and R&D to inform product and program improvements.
  • Maintain accurate case logs, expense records, and administrative documentation in Salesforce.
  • Track surgeon progression through onboarding and competency milestones.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 2-4 years of clinical experience preferred.
  • Strong interest in medical devices and robotics.
  • Ability to travel 75% or more as needed.
  • Must achieve clinical proficiency to cover a case independently within 60 days after graduation from Aqua Academy.
  • May require up to 30 additional days of supplemental coaching to gain sign-off if needed.
  • Strong communicator with excellent presentation and educational skills.
  • Collaborative team player with a customer-focused, commercially aligned mindset.
  • Ability to influence surgeon adoption and drive procedural growth.
  • Hands-on, adaptable, analytical, and detail-oriented with strong problem-solving skills.

Benefits

  • Base salary of $108,000.
  • Eligibility for an annual performance bonus.
  • Equity eligibility.
  • Full medical coverage.
  • Wellness programs and on-site gym access.
  • 401(k) plan with employer match.
  • Short-term and long-term disability coverage.
  • Paid time off, paid parental leave, and paid holidays.

Interested in this position?

Apply directly on the company website

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