Educational Operations Specialist

4 weeks ago
Full-time
Junior
Operations
Private In-Home Tutoring & Test-Preparation

Private In-Home Tutoring & Test-Preparation

Tutor Me Education provides high-caliber private in-home tutoring and test preparation services. Their handpicked tutors, who are top 1% academic achievers from prestigious universities, offer personalized teaching tailored to each student's learning s...

Diversified Consumer Services
51-250
Founded 2010

Description

  • Coordinate the daily operations of virtual tutoring programs from enrollment through completion.
  • Manage instructor and student schedules to maximize attendance, efficiency, and program utilization.
  • Monitor live tutoring sessions to ensure quality, attendance, and operational excellence.
  • Track student academic progress and identify opportunities for additional support.
  • Deliver exceptional service and support to students, parents, and families.
  • Resolve scheduling challenges and customer concerns with professionalism and empathy.
  • Conduct regular progress conferences with partner program directors to review outcomes, adjust academic plans, and support enrollment renewals.
  • Support Regional Operations through administrative coordination, scheduling, reporting, and data management.
  • Maintain accurate records across operational systems and ensure compliance with company policies, procedures, and applicable regulations.
  • Identify opportunities to improve processes, efficiency, and customer experience while contributing to special projects as needed.

Requirements

  • Bachelor's degree.
  • 2–4 years of experience in education operations, customer success, program coordination, academic services, or a similar operational role.
  • Experience working successfully in a remote or virtual work environment.
  • Excellent written and verbal English communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and critical thinking skills.
  • Proven ability to build positive relationships with customers, families, and cross-functional teams.
  • Proficiency with Microsoft Office, Google Workspace, and cloud-based business applications.
  • Experience supporting K-12 education programs, tutoring organizations, or school districts (preferred).
  • Experience managing scheduling, workforce coordination, or educational operations (preferred).
  • Experience with CRM, student information systems, or scheduling platforms (preferred).
  • Bilingual in English and Spanish is a plus.

Benefits

  • Fully remote work arrangement.
  • PTO.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Industrial Hygiene & Safety (IHS) Specialist

Lightbridge 11-50 Industrial Conglomerates

Lightbridge is hiring an Industrial Hygiene & Safety Specialist to lead conventional safety and occupational health for its pilot HALEU metallic fuel fabrication facility, ensuring integrated control of industrial and radiological hazards as the operation scales.

14 hours, 37 minutes ago

Traveling Heavy Equipment & Crane Operators

The Nuclear Company’s TNC Services is hiring traveling equipment operators to support outage, construction, and industrial projects across the United States for critical nuclear, power generation, and industrial infrastructure work.

14 hours, 52 minutes ago

Cost Controller

SpotMe 51-250 Professional Services

SpotMe is hiring a Cost Controller to manage and validate Event Services finance activity within its SaaS event platform business, ensuring accurate, compliant cost control across internal teams and suppliers.

Salesforce
15 hours, 22 minutes ago

Market Operations Associate

Wingz 51-250 Road & Rail

Wingz, a US rideshare company focused on non-emergency medical transportation, is hiring a remote Market Operations Associate to own a core part of market execution and keep trips, drivers, and schedules running smoothly.

15 hours, 37 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers