Senior Human Data Operations Partner, AI

1 hour, 35 minutes ago
Full-time
Senior
Artificial Intelligence and Machine Learning
Prolific

Prolific

Prolific is a platform that enables researchers to quickly find trustworthy research participants. With a pool of over 120,000 active and verified participants, Prolific ensures high-quality responses through continuous monitoring and engagement. The p...

Professional Services
51-250
Founded 1997
$0M raised

Description

  • Translate customer requirements into operational plans, workflows, and timelines.
  • Manage participant supply, pools, onboarding, verification, activation, engagement, and quality.
  • Lead operational projects from planning through delivery across multiple teams and stakeholders.
  • Track supply, coverage, quality, and performance metrics, addressing gaps and risks.
  • Create and maintain project documentation, workflows, and enablement materials.
  • Identify bottlenecks and partner with Product and Engineering to improve or automate processes.
  • Support participant upskilling, assessment, and certification programs for complex AI tasks.
  • Serve as the day-to-day operational contact for delivery teams and resolve participant-related issues.
  • Share operational knowledge and support colleagues on complex projects.

Requirements

  • 5+ years of experience in human data, AI data, workforce, marketplace operations, or a similar environment.
  • Experience managing complex projects or operational programs with multiple stakeholders and changing requirements.
  • Strong project management, organizational, communication, documentation, and attention-to-detail skills.
  • Experience managing participant, workforce, or supply operations, including onboarding, verification, quality, or activation.
  • Ability to use operational data and metrics to identify problems and track performance.
  • Experience improving processes and collaborating with Product, Engineering, or other technical teams.
  • Ability to work independently, take ownership of problems, and drive them through resolution.
  • Familiarity with AI/ML data operations, including labeling, annotation, evaluation, or task curation.
  • Experience with global crowdsourcing, gig-economy, or distributed workforce platforms is preferred.
  • Understanding of Prolific’s platform and human data operations is preferred.

Benefits

  • Competitive salary and benefits.
  • Remote working opportunities.
  • Access to Prolific’s human data platform and AI research environment.
  • Mission-driven culture focused on ethically sourced human data and AI development.

Interested in this position?

Apply directly on the company website

Apply Now

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