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System & Network Engineer (Level-I)

7 months, 2 weeks ago
South Africa
Full-time
Mid Level
Network Engineer
DevOps and Infrastructure
Active Directory Azure Cisco DHCP DNS Fortinet Juniper Palo Alto TCP/IP Windows Server
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Prime System Solutions

Prime System Solutions

Prime System Solutions delivers tailored IT Solutions and Support to help businesses grow, streamline operations, and scale with confidence across industries.

Internet Software & Services
View All Jobs 13

Description

  • Administer and maintain client network infrastructures including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba.
  • Manage and maintain server environments both on-premises and in the cloud using Windows Server (2008–2022) and virtualization technologies (VMWare, Hyper-V).
  • Support and administer Microsoft 365, Active Directory, and Azure environments, including user and group management, group policies, and cloud services administration.
  • Implement, configure, and maintain firewalls and VPN solutions (e.g., Cisco AnyConnect, Meraki, SonicWall, Fortinet) to ensure secure remote access and data protection.
  • Monitor, configure, and manage security protocols including intrusion detection/prevention systems, firewalls, and anti-virus solutions; perform vulnerability scans, patch management, and security assessments.
  • Provide Level 1 and Level 2 technical support using remote management tools to diagnose and resolve system, network, and application issues with minimal client disruption.
  • Administer VMWare environments, including installation, configuration, maintenance, and performance tuning of virtual servers.
  • Collaborate with internal and external teams, use ticketing systems (ConnectWise, Kaseya, ServiceNow) to track and resolve support requests, and ensure thorough documentation of configurations and troubleshooting.
  • Proactively monitor network and system performance with monitoring tools and provide regular reports on system performance, uptime, and security incidents; develop and support disaster recovery and business continuity plans.

Requirements

  • 3+ years of experience as a System and Network Administrator installing, configuring, maintaining, and troubleshooting network and data center technologies.
  • 2+ years of experience in a helpdesk or technical support role providing frontline support and resolving issues via ticketing systems.
  • Expertise in Microsoft 365, Active Directory, and Azure cloud platforms, including advanced user/group management, permissions, and cloud services administration.
  • In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet, with hands-on configuration and troubleshooting experience.
  • Strong proficiency in VMWare and virtualization platforms, including virtual machine setup, maintenance, and performance tuning; familiarity with Hyper-V is a plus.
  • Experience managing Windows desktop and server environments (2008–2022), including patch management, updates, and system hardening.
  • Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, and ServiceNow.
  • Solid understanding of networking protocols including TCP/IP, DNS, DHCP, and VPN configurations.
  • Strong problem-solving skills with the ability to work efficiently in a fast-paced, multi-client environment and manage multiple client systems simultaneously.
  • Preferred: experience with monitoring and network management tools, disaster recovery planning and implementation, and relevant certifications (e.g., MCSA, CCNA, VCP).

Interested in this position?

Apply directly on the company website

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