Account Manager

1 month, 1 week ago
Full-time
Mid Level
Customer and Technical Support

Pion

Pion is a marketing/advertising and verification company focused on helping brands attract, engage, verify, and convert Gen Z and other closed consumer groups. It describes itself as a growth partner and verification expert built on 20 years of youth marketing experience, originally starting with Student Beans in 2005, and says the broader Pion brand was born in January 2024.

Marketing and advertising
201-500
Founded 2005

Description

  • Manage a portfolio of approximately 40 client accounts with potential for further growth.
  • Lead and own renewal processes, including commercial negotiations.
  • Proactively identify and execute upsell and cross-sell opportunities to grow account revenue.
  • Conduct daily client meetings (virtual and in-person) with high-profile brands to maintain relationships and ensure client satisfaction.
  • Develop and present strategic proposals and campaign plans tailored to client objectives and market trends.
  • Collaborate cross-functionally to ensure seamless client experiences and successful campaign delivery.
  • Leverage data and insights to optimise deal strategy, performance and account health.
  • Work towards and exceed revenue targets while focusing on long-term client growth and retention.

Requirements

  • Proven track record managing renewals, driving upsell opportunities, and leading commercial negotiations.
  • Experience working with mid-market to enterprise-level clients across various industries.
  • Skilled in managing long-term client relationships with a focus on growth and retention.
  • Results-driven, with experience working towards and exceeding revenue targets.
  • Experience leveraging data and insights to optimise deal strategy and performance.
  • Ability to manage a portfolio of ~40 accounts and prioritise competing client needs.
  • Comfortable conducting regular virtual and in-person meetings with high-profile brands.
  • Comfortable working in a remote-first environment with flexible start times (typically between 8:00–10:00am).

Benefits

  • Competitive salary.
  • 30 days annual leave plus bank holidays.
  • Accredited 'Great Place To Work' company in three categories.
  • Remote-first working environment with flexible working hours.
  • Welfare support including gym memberships, wellness challenges, a mental health first aider, and a health cash plan.
  • Generous partnership discounts with major brands (e.g., Google, Apple, GymShark, Domino's, Uber).
  • Commitment to personal development including learning budgets, coaching workshops and progression plans.
  • £200 work-from-home setup allowance.

Interested in this position?

Apply directly on the company website

Apply Now

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