Sage Intacct Consultant

1 month ago
Junior
Customer and Technical Support
Pine Services Group

Pine Services Group

Pine Services Group supports top software partners and ISVs internationally by preserving their legacy and accelerating sustainable growth.

Internet Software & Services

Description

  • Manage and implement Sage Intacct projects using the prescribed implementation methodology.
  • Analyze and document system and business requirements.
  • Configure systems and set up modules according to client requirements.
  • Develop test scripts for client testing phases.
  • Train end users on Sage Intacct.
  • Create reports and dashboards using Sage Intacct.
  • Set up and configure third-party integration tools.
  • Coordinate project tasks with sales and support team members.
  • Provide regular written project status updates internally and to clients.
  • Manage multiple complex projects simultaneously while keeping work on time and on budget.
  • Provide technical support after clients go live.
  • Develop templates, best practices documentation, and knowledge base content to improve service delivery.
  • Research, troubleshoot, and escalate complex software issues.
  • Work with developers and team members to define client enhancement needs.

Requirements

  • 1+ years of experience in ERP software consulting or implementation, preferably with Sage Intacct.
  • High emotional intelligence and a positive can-do attitude.
  • Exceptional written and verbal communication skills.
  • Impeccable customer service skills.
  • Strong organizational skills.
  • Strong aptitude for ERP software products.
  • Ability to thrive in a fast-paced, rapidly expanding technical organization.
  • Accounting background with the ability to discuss accounting-related concepts intelligently.
  • Bachelor’s degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field.
  • Experience with Office 365, OneNote, and GoToMeeting.
  • Familiarity with ConnectWise ticketing software is a plus.

Benefits

  • Fully remote work from a home office.
  • Opportunity to work in a client-facing consulting role with long-term post-go-live support.
  • Exposure to complex implementation, integration, and technical support work.
  • Chance to contribute to internal process improvement, best practices, and knowledge base development.

Interested in this position?

Apply directly on the company website

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