Philippine Outsourcing & BPO Call Center Services

Philippine Outsourcing & BPO Call Center Services

SuperStaff is a comprehensive outsourcing solutions provider offering call center services in the Philippines, US, and Colombia. With a focus on reducing costs and increasing productivity, SuperStaff provides multilingual call center support, customer ...

Professional Services
51-250
Founded 2009

Description

  • Build Python and SQL data pipelines to ingest invoices, orders, and catalogs.
  • Perform historical backfills using SFTP and APIs.
  • Manage Airflow DAGs for data workflows and orchestration.
  • Configure customer instances, including custom fields, product filtering logic, sales workflows, SSO, and user provisioning.
  • Act as the technical point of contact for customer implementations and communications.
  • Translate complex data issues into clear status updates for customers and internal teams.
  • Own project milestones from kickoff through go-live.
  • Build Workato recipes and integrate customer ERPs through APIs and webhooks.
  • Triage HubSpot support tickets, debug data discrepancies, and deploy production fixes.
  • Maintain customer data mappings and internal technical runbooks.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • At least 3 years of experience in data engineering, ETL, or a related role.
  • Strong SQL skills for data analysis and validation.
  • Proficiency in Python scripting for data processing.
  • Familiarity with cloud platforms, preferably GCP, including Cloud Storage and Cloud Functions.
  • Understanding of REST APIs, JSON and CSV data formats, and Git workflows.
  • Strong communication skills for explaining technical concepts to non-technical stakeholders.
  • Experience with workflow orchestration tools such as Apache Airflow, preferred.
  • Familiarity with integration platforms such as Workato or Zapier, preferred.
  • Exposure to CRM tools such as HubSpot or Asana, preferred.
  • Knowledge of eCommerce or sales data models such as products, orders, and opportunities, preferred.

Benefits

  • Competitive salary of COP $6,000,000.
  • Indefinite contract with mandatory Colombian legal benefits.
  • 100% remote work from home within Colombia.
  • Continuous training and development programs.
  • Clear opportunities for professional advancement.
  • Collaborative, supportive, and diverse international team environment.

Interested in this position?

Apply directly on the company website

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