Revenue Operations Manager

8 hours, 50 minutes ago
Full-time
Junior
Sales and Business Development
Pendulum Therapeutics

Pendulum Therapeutics

Pendulum Therapeutics is a biotechnology company focused on reinventing health through the microbiome. They offer a range of products including Pendulum Metabolic Daily, Pendulum Akkermansia, Pendulum Glucose Control, and Pendulum Butyricum to improve ...

Pharmaceuticals
51-250
Founded 2012
$121M raised

Description

  • Manage Amazon operations, including catalog integrity, listings, content updates, case management, promotions, and reporting.
  • Monitor marketplace inventory health and coordinate with Supply Chain on demand planning and stock risks.
  • Launch new marketplace channels by managing onboarding, item setup, platform configuration, and go-live execution.
  • Own MAP compliance and unauthorized reseller enforcement, including monitoring, seller outreach, remediation, and escalation.
  • Execute retail partner onboarding, purchase order processing, portal maintenance, and compliance documentation.
  • Coordinate retail execution across Sales, Operations, Marketing, and Supply Chain, serving as a partner point of contact.
  • Build operational infrastructure for the HCP sales channel, including order management, onboarding workflows, and support documentation.
  • Develop and maintain SOPs, playbooks, workflows, and enablement resources across revenue channels.
  • Identify operational gaps and implement process improvements to increase efficiency and scalability.

Requirements

  • 2–4 years of experience in revenue operations, e-commerce operations, marketplace management, or related multi-channel operations.
  • Experience with Amazon Seller Central or Vendor Central, including catalog management, advertising programs, and performance reporting.
  • Proficiency in Excel or Google Sheets; experience with Tableau, Databricks, or similar BI tools preferred.
  • Experience building and managing cross-functional workflows, SOPs, and operational infrastructure in a fast-scaling environment.
  • Strong project management skills and the ability to manage multiple complex workstreams.
  • Excellent written and verbal communication skills across internal teams and external partners.
  • Familiarity with MAP enforcement tools such as Trackstreet and unauthorized seller programs preferred.
  • Familiarity with EDI systems, vendor portals, and retail partner onboarding preferred.
  • Experience supporting B2B or HCP/medical sales operations preferred.
  • Experience in consumer health, wellness, or CPG, or exposure to cold-chain logistics, preferred.

Benefits

  • $95,000–$120,000 salary.
  • Medical, dental, and vision insurance.
  • Commuter benefits.
  • Life and short-term disability insurance.
  • Company 401(k) match.
  • Flexible Time Off (FTO).
  • Equity.

Interested in this position?

Apply directly on the company website

Apply Now

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