Revenue Operations Manager

9 hours, 22 minutes ago
Full-time
Mid Level
Sales and Business Development
Pendulum Therapeutics

Pendulum Therapeutics

Pendulum Therapeutics is a biotechnology company focused on reinventing health through the microbiome. They offer a range of products including Pendulum Metabolic Daily, Pendulum Akkermansia, Pendulum Glucose Control, and Pendulum Butyricum to improve ...

Pharmaceuticals
51-200
Founded 2012
$121M raised

Description

  • Own day-to-day Amazon operations, including catalog integrity, listing maintenance, content updates, case management, and brand presence.
  • Plan and execute Amazon and third-party marketplace promotions, including deal submissions, coupons, Lightning Deals, and post-promotion reporting.
  • Monitor inventory health, provide demand-planning inputs, and flag stockout and overstock risks.
  • Launch new marketplace channels by creating onboarding checklists, setting up items, and configuring platform portals.
  • Manage MAP compliance and unauthorized reseller enforcement using Trackstreet and internal monitoring tools.
  • Lead seller outreach, remediation, escalation, and enforcement reporting for pricing and reseller violations.
  • Execute retail partner onboarding, item setup, vendor portal management, purchase-order tracking, and fulfillment coordination.
  • Coordinate retail execution with Sales, Operations, Marketing, Supply Chain, Finance, and external partners.
  • Build systems, workflows, tools, SOPs, and enablement resources to support the HCP sales channel.
  • Identify operational bottlenecks and improve listing, fulfillment, retail, and HCP workflows as the business scales.

Requirements

  • 2–4 years of experience in revenue operations, e-commerce operations, marketplace management, or a related multi-channel operations role.
  • Experience with Amazon Seller Central or Vendor Central, including catalog management, advertising programs, and performance reporting.
  • Proficiency in Excel or Google Sheets and strong analytical skills.
  • Experience with BI tools such as Tableau, Databricks, or similar (preferred).
  • Ability to build and manage cross-functional workflows, SOPs, and operational infrastructure in a fast-scaling environment.
  • Strong project-management skills and ability to manage multiple complex workstreams through completion.
  • Strong written and verbal communication skills across Finance, Marketing, Supply Chain, Sales, and external partners.
  • Familiarity with MAP enforcement tools such as Trackstreet and unauthorized seller programs (preferred).
  • Familiarity with EDI systems, vendor portals, and retail partner onboarding workflows (preferred).
  • Experience supporting B2B or HCP/medical sales operations, consumer health, wellness, CPG, or cold-chain logistics (preferred).

Benefits

  • $95,000–$120,000 salary.
  • Equity.
  • Medical, dental, and vision insurance.
  • Life and short-term disability insurance.
  • 401(k) company match.
  • Flexible time off.
  • Commuter benefits.

Interested in this position?

Apply directly on the company website

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