Sales Service Representative (English & Korean)

7 hours, 39 minutes ago
Full-time
Junior
Customer and Technical Support
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Answer incoming calls from prospective clients interested in debt settlement and debt consolidation services.
  • Provide accurate information about available programs and financial solutions.
  • Assess each client’s financial situation and recommend appropriate options.
  • Deliver a professional, empathetic, and consultative customer experience.
  • Follow up promptly with leads generated through marketing channels.
  • Maintain consistent communication with prospective clients throughout the sales process.
  • Conduct outbound follow-up and cold calls when required.
  • Maintain accurate records of client interactions and activities in CRM systems.
  • Update communication history, track lead progress, and ensure timely follow-up.
  • Work closely with sales and customer service teams to achieve company goals.
  • Share feedback and insights to improve customer experience and sales effectiveness.
  • Stay informed on industry trends, compliance requirements, and company offerings.

Requirements

  • Previous experience in sales, customer service, call center, or other client-facing roles.
  • Experience in financial services, debt settlement, debt consolidation, lending, or related industries is preferred.
  • Excellent verbal and written communication skills in both English and Korean.
  • Strong interpersonal and relationship-building abilities.
  • Professional phone presence and active listening skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently and collaboratively within a team environment.
  • Comfortable handling sensitive financial conversations professionally and confidentially.
  • Experience using CRM systems and customer management software.
  • Comfortable learning and utilizing new technologies and communication platforms.

Benefits

  • Remote full-time role with working hours aligned to U.S. business hours.
  • Competitive base salary.
  • Attractive performance-based incentives.
  • Comprehensive training and ongoing support.
  • Positive and collaborative team environment.
  • Career growth and advancement opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Sales Customer Service Representative (AU) - Work from Home / Dayshift

Twoconnect 51-250 Professional Services

Twoconnect is hiring a Sales Customer Service Representative to support existing customers across phone and digital channels while driving product and service recommendations that improve customer value and sales results.

7 hours, 24 minutes ago

Shipping Sales Consultant | South Africa (Remote, UK Business Hours)

D2B Professional Services

Shipping Sales Consultant at a B2B third-party logistics broker and software provider, responsible for driving outbound sales and onboarding new shipping customers in a remote UK-hours role based in South Africa.

7 hours, 39 minutes ago

Inside Sales Representative - Federal

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring an Inside Sales Representative for its Connected Warfare team to manage federal customer relationships, protect recurring revenue, and drive new pipeline growth across defense and partner accounts.

CRM Salesforce
1 day, 6 hours ago

Inbound Growth Specialist

Klaviyo 1K-5K IT Services

Klaviyo is hiring an Inbound Growth Specialist to handle high-volume inbound demo requests and free accounts, qualifying opportunities and guiding small accounts from first touch through purchase within the Marketing Growth team.

CRM E-commerce Email Marketing Salesforce
1 day, 6 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers