Receptionist (Construction)

4 hours, 26 minutes ago
Full-time
Mid Level
Customer and Technical Support
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Handle inbound calls from website-generated leads and qualify customer needs.
  • Follow up with prospects who have expressed interest but have not booked appointments.
  • Conduct structured cold-calling campaigns for roofing and custom home services.
  • Schedule consultations and site visits while coordinating team availability.
  • Track calls, outcomes, follow-up actions, and lead statuses in CRM or scheduling systems.
  • Answer basic questions about roofing projects and custom home builds.
  • Represent the company professionally through clear, warm, and confident communication.
  • Flag hot leads, unusual customer situations, rescheduling needs, and other issues to the internal team.

Requirements

  • Experience in reception, call center, customer service, or inside sales with substantial phone work.
  • Confidence handling both inbound and outbound calls.
  • Ability to conduct cold calls independently and handle rejection consistently.
  • Strong spoken and written English, clear pronunciation, and active listening skills.
  • Ability to keep callers engaged and guide conversations effectively.
  • Comfort using CRM or scheduling tools to manage appointments and document calls.
  • Reliable home office with stable internet, quality headset, and quiet calling environment.
  • Strong organization, follow-through, professionalism, and ability to work independently.
  • Availability during U.S. business hours.
  • Specific platform experience is preferred.

Benefits

  • Full-time remote position.
  • Work during U.S. business hours.

Interested in this position?

Apply directly on the company website

Apply Now

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