Operations Manager

1 week, 2 days ago
Full-time
Mid Level
Operations
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Manage operations, priorities, workflows, and active workstreams across multiple client accounts.
  • Track projects, deliverables, owners, and deadlines to ensure accurate, on-time execution.
  • Identify bottlenecks, resolve execution gaps, escalate risks, and drive stakeholder accountability.
  • Serve as a day-to-day operational contact and lead structured client and team check-ins.
  • Support hiring, candidate screening, role definition, team structuring, and performance accountability.
  • Document and improve recurring processes through SOPs, checklists, workflows, and project management frameworks.
  • Identify automation opportunities and implement practical AI and automation workflows.
  • Provide clients with visibility into progress, priorities, risks, and operational performance.

Requirements

  • 3–5 years of experience in operations, project management, Chief of Staff, or similar roles.
  • PMP certification or an equivalent project management certification.
  • Previous experience in HR, hiring, or people operations.
  • Experience managing multiple clients, projects, or workstreams simultaneously.
  • Experience working in startups or fast-paced business environments.
  • Strong systems thinking, problem-solving, prioritization, and stakeholder management skills.
  • Excellent written and verbal English communication.
  • Hands-on experience with Slack, WhatsApp, Google Workspace, and Airtable or similar platforms.
  • Experience with Zapier, Make, n8n, or similar automation tools (preferred).
  • Familiarity with ChatGPT, Claude, Notion AI, B2B/service businesses, or founder-led teams (preferred).

Benefits

  • Full-time remote position.
  • Working hours aligned with IST (GMT +5:30).
  • Structured interview process including screening, assessment, final interview, and onboarding.
  • Flexible self-recorded Spark Hire introduction video as part of the application.

Interested in this position?

Apply directly on the company website

Apply Now

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