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Implementation Consultant

56 minutes ago
United States
Full-time
Mid Level
Implementation Consultant
Customer and Technical Support
Agile HubSpot NetSuite Salesforce
Apply Now
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023
View All Jobs 54

Description

  • Manage the full SaaS implementation lifecycle from kickoff through go-live.
  • Build implementation plans, timelines, milestones, and rollout strategies.
  • Coordinate cross-functional stakeholders, internal teams, and client stakeholders during deployment.
  • Analyze client workflows and operational processes to identify implementation requirements and objectives.
  • Recommend and configure SaaS workflows, automations, permissions, and system logic based on client needs.
  • Manage data migration projects, validate data accuracy, and oversee system integrations and API workflows.
  • Deliver onboarding sessions, end-user training, and client enablement materials such as SOPs and documentation.
  • Maintain project trackers, implementation dashboards, and status communications throughout delivery.
  • Monitor risks, blockers, dependencies, and escalation points to keep implementations on track.
  • Conduct implementation testing, coordinate UAT, and validate deployment quality before launch.

Requirements

  • 3+ years of experience in SaaS implementation, implementation consulting, technical project management, software deployment, onboarding, or systems consulting.
  • Experience implementing SaaS platforms and software systems.
  • Strong project management and stakeholder coordination skills.
  • Experience with business process mapping and workflow analysis.
  • Excellent written and verbal English communication skills.
  • Strong troubleshooting and analytical problem-solving ability.
  • Ability to manage multiple client implementations simultaneously.
  • Understanding of data migration workflows, APIs and integrations, workflow automation, SaaS system configuration, and implementation testing/QA.
  • PMP, PRINCE2, Agile, or related project management certification is preferred.
  • Experience with enterprise SaaS platforms, Salesforce, HubSpot, NetSuite, ERP systems, or CRM systems is preferred.

Benefits

  • Fully remote work arrangement.
  • High-ownership role with autonomy throughout the implementation lifecycle.
  • Opportunity for growth into Senior Implementation Consultant, Technical Project Manager, Solutions Consultant, or Customer Success Leadership.
  • Exposure to complex SaaS systems and enterprise workflows.
  • Opportunity to work on meaningful business transformation projects.

Interested in this position?

Apply directly on the company website

Apply Now

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