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Account Manager (Mid-Senior, Remote)

3 weeks, 5 days ago
Poland
Full-time
Mid Level
Account Manager
Customer and Technical Support
CRM
Apply Now
Oxylabs

Oxylabs

Oxylabs is a leading provider of premium proxy services with a vast network of residential and datacenter IP proxies. They offer industry-leading web scraping solutions and a trusted ethical proxy network for global clients.

IT Services
251-1K
Founded 2015
View All Jobs 7

Description

  • Own the success of business customers across a range of account sizes.
  • Communicate with customers day to day to maximize their business value.
  • Identify and pursue up-sell and cross-sell opportunities within assigned accounts.
  • Ensure a seamless customer experience during product adoption and deployment.
  • Manage customer agreements, renewals, opportunity pipeline, and at-risk accounts.
  • Carry out strategic account management activities for B2B clients.
  • Proactively identify process improvements and contribute to team projects.
  • Visit clients on business trips when applicable.

Requirements

  • Several years of experience leading customer engagements with a proven track record of delivering positive results.
  • Strong relationship management and problem-solving skills.
  • Excellent written and verbal English communication skills.
  • Creative, out-of-the-box thinking approach.
  • Data-driven sales approach with knowledge of or experience using key sales and mailing tools.
  • Experience working with international B2B clients is preferred.
  • Prior experience in the technology sector is preferred.
  • Strategic Account Management experience is preferred.

Benefits

  • Gross salary of 11,000–19,000 PLN per month plus bonuses.
  • Salary is open to discussion based on skills and experience.
  • Expansive benefits package covering learning, well-being, celebration, and more.
  • Access to internal and external learning resources.
  • Supportive environment focused on teaming up and knowledge sharing.

Interested in this position?

Apply directly on the company website

Apply Now

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