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Senior Solutions Consultant

2 weeks, 6 days ago
United States
Full-time
Mid Level
Implementation Consultant
Customer and Technical Support
Apply Now
Outreach

Outreach

Outreach offers an AI-powered revenue workflow platform designed to enhance the productivity of sales, marketing, RevOps, and go-to-market teams by automating processes that help in efficiently managing accounts, forecasting, and closing deals.

Internet Software & Services
1K-5K
Founded 2014
$489M raised
View All Jobs 17

Description

  • Act as a subject matter expert on the Outreach platform and a trusted advisor to customers and internal teams.
  • Partner with Sales to identify customer and prospect tools, business processes, opportunities, and risks through in-depth discovery.
  • Qualify opportunities by understanding customer and prospect business processes and uncovering issues that must be addressed during the sales process.
  • Deliver product demonstrations that highlight Outreach’s business value.
  • Understand stakeholder goals and value propositions within customer organizations.
  • Communicate customer and prospect pains and requirements to onboarding and implementation teams.
  • Continuously build industry credibility by staying current on sales trends and technology through blogs, podcasts, and industry publications.
  • Collaborate with Product, Customer Success, Professional Services, Engineering, Marketing, and external partners to improve customer outcomes.
  • Share product and selling knowledge with other Outreach teams to help strengthen their skills and support customers and prospects.
  • Support handoffs and solution alignment across the sales cycle, proofs of value, and implementation phases.

Requirements

  • 4+ years of experience in pre-sales or solutions consulting.
  • Strong problem-solving skills with the ability to ask thoughtful questions and uncover pain points.
  • Ability to translate customer use cases and business goals into scalable, value-based solutions.
  • Excellent presentation skills and ability to deliver engaging demos to diverse stakeholder personas.
  • Experience supporting enterprise sales cycles and influencing ARR targets (preferred).
  • Ability to work autonomously across sales cycles, POVs, and solution design (preferred).
  • Experience providing clear handoffs to Customer Success and Professional Services (preferred).
  • Comfort collaborating with cross-functional internal teams and external partners.
  • Willingness to continuously learn about new sales trends and technology.

Benefits

  • Flexible time off.
  • 401(k) to help save for the future.
  • Generous medical, dental, and vision coverage for full-time employees and their dependents.
  • Parental leave program with a paid night nurse option and gradual return-to-work support.
  • Infertility and assisted reproductive services benefit.
  • Employee referral bonuses.
  • Snacks and beverages in the office, plus fun team events.
  • Diversity and inclusion programs and employee resource groups.

Interested in this position?

Apply directly on the company website

Apply Now

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