Senior Contracts and Legal Operations Manager

3 weeks, 1 day ago
Full-time
Senior
Operations
Outreach

Outreach

Outreach offers an AI-powered revenue workflow platform designed to enhance the productivity of sales, marketing, RevOps, and go-to-market teams by automating processes that help in efficiently managing accounts, forecasting, and closing deals.

Internet Software & Services
1K-5K
Founded 2014
$489M raised

Description

  • Provide independent coverage for Legal contracting queues during U.S. West Coast business hours.
  • Triage requests, provide guidance, assign owners, and keep matters moving efficiently.
  • Negotiate NDAs, MSAs, Order Forms, and other standardized commercial agreements using approved templates and fallback positions.
  • Coordinate with attorneys on complex agreements, non-standard terms, material deviations, and escalations.
  • Own and improve contracting processes, templates, playbooks, approval paths, and documentation.
  • Create self-service documentation and enablement materials for Sales and other stakeholders.
  • Partner with Business Systems on CLM, contract repositories, reporting, and legal technology initiatives.
  • Manage multiple concurrent projects, priorities, dependencies, risks, and stakeholder updates.
  • Deliver actionable reporting from contract-repository data and implement AI improvements across Legal workflows.

Requirements

  • 7+ years of relevant commercial contracts or legal operations experience, preferably including in-house SaaS or enterprise technology experience.
  • Experience independently negotiating standardized commercial agreements within defined playbooks and escalation frameworks.
  • Experience managing high-volume contract intake or legal queues.
  • Strong issue-spotting, escalation judgment, project management, organization, and professional judgment.
  • Excellent written and verbal communication skills with strong accuracy and follow-through.
  • Ability to connect operational workstreams to business goals and measurable outcomes.
  • Experience developing practical process documentation and business enablement materials.
  • Interest or experience applying AI to contracting, legal operations, or business workflows.
  • Availability during U.S. West Coast business hours; role is remote within the United States.
  • Preferred: experience with Ironclad, Salesforce, Atlassian Jira, Mindtickle, CLM implementation, contract reporting, SaaS contracting, DPAs, or AI-related contract terms.
  • Preferred: relevant paralegal, contracting, project management, privacy, or legal operations training or certification.

Benefits

  • Flexible time off.
  • 401(k) plan.
  • Medical, dental, and vision coverage for employees and dependents.
  • Parental leave, including paid night nurse options and gradual return to work.
  • Infertility and assisted reproductive services benefit.
  • Employee referral bonuses.
  • Employee resource groups and diversity and inclusion programs.

Interested in this position?

Apply directly on the company website

Apply Now

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