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Conversational AI Application Developer (English and Greek speaker)

3 months ago
France, North Macedonia, Europe, Albania, Greece, Romania, Cyprus
Full-time
Junior
AI Engineer
Software Development
CI/CD Generative AI Git Java JavaScript LLM Machine Learning NLP REST API
Apply Now
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised
View All Jobs 31

Description

  • Work with customers to analyze and understand business requirements.
  • Design conversational AI applications in line with usability principles and business needs.
  • Develop hybrid conversational AI applications that combine agentic and rule-based capabilities.
  • Implement, test, and refine semantic models and conversation flows using Omilia’s Cloud Platform.
  • Prepare, augment, and annotate datasets for ML and agentic training.
  • Develop semantic rules using dictionaries and regular expressions, and manage RAG knowledge base configuration.
  • Code application logic in JavaScript and integrate applications with client systems via REST web services.
  • Perform test-driven development, unit testing, and regression testing.
  • Analyze real-life human-system dialogs to assess performance and identify improvement opportunities.
  • Debug and troubleshoot issues with customers and team members, and support day-2 operations.
  • Test early platform features and share product improvement feedback with the product team.

Requirements

  • Academic degree in Computer Science, Computational Linguistics, Natural Language Processing, or a related field, or equivalent experience.
  • Fluent English and Greek.
  • Excellent communication skills and customer-facing ability.
  • Problem-solving mindset with an engineering approach.
  • Basic knowledge of programming principles.
  • Interest in or familiarity with Generative AI concepts, including LLMs, prompt engineering, and RAG.
  • Ambition, enthusiasm, eagerness to learn, and strong analytical and creative thinking with attention to detail.
  • Ability to work in a well-organized way on team or individual assignments and meet demanding deadlines.
  • Experience with conversational automated dialog systems, voice or chat-based, is preferred.
  • Experience with production-level NLU/NLP solutions or GenAI/LLM technologies is preferred.
  • Familiarity with agentic AI frameworks or autonomous agent concepts is preferred.
  • Experience with JavaScript, object-oriented programming such as Java, REST APIs, cloud contact center platforms, Git, CI/CD, or bash scripting is preferred.
  • Knowledge of Spanish, French, and/or German is preferred.

Benefits

  • Fixed compensation.
  • Long-term employment.
  • Vacation days.
  • Professional development opportunities, including courses and training.
  • Opportunity to work on cutting-edge technology products with global impact.
  • A collaborative, fun-to-work-with team.
  • Apple gear provided.
  • Fully remote work from any EU country.

Interested in this position?

Apply directly on the company website

Apply Now

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