Sr. VIP Relationship Manager, Western Europe & Benelux

13 hours, 44 minutes ago
Full-time
Senior
Customer and Technical Support
OKX

OKX

OKX operates as a leading cryptocurrency exchange, providing users with a platform to buy, sell, and trade various digital assets such as Bitcoin, Ethereum, and XRP, while also offering tools for exploring Web3, decentralized finance (DeFi), and non-fu...

Diversified Financial Services
1K-5K
Founded 2017

Description

  • Maximize AUM in the region through onboarding and retention of VIP clients.
  • Maximize AUM through onboarding and retention of affiliates.
  • Formulate revenue strategy and revenue optimization based on OKX’s product offering in Europe.
  • Work closely with local executive leadership to contribute to the company’s strategic direction.
  • Lead partnership efforts in Europe by identifying suitable partners and executing partnership negotiations.
  • Manage relationships with high-net-worth individuals, key clients, and affiliates to ensure a positive customer experience.
  • Build long-lasting client relationships to generate referrals and new sales channels.
  • Provide proactive account management and coordinate with operations on client issues such as frozen accounts and EDD.
  • Serve as a brand ambassador and ensure customers understand OKX’s value proposition.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field, or equivalent years of experience.
  • Fluency in English and Dutch.
  • Proven experience in VIP business development within the crypto, finance, or trading industry, especially in Benelux.
  • Strong analytical skills and ability to interpret market data to support strategic decisions.
  • Exceptional communication and negotiation abilities.
  • Goal-oriented mindset with a focus on achieving and exceeding targets.
  • In-depth understanding of financial market dynamics and regulations in Western Europe.
  • Experience working across time zones and with cross-cultural teams is preferred.
  • Prior experience at a crypto exchange is a plus.
  • Passion for blockchain technology and the crypto payments space is preferred.

Benefits

  • Competitive total compensation package.
  • Learning and development programs with an education subsidy for employee growth.
  • Various team-building programs and company events.
  • Remote work flexibility indicated by the role’s remote designation.

Interested in this position?

Apply directly on the company website

Apply Now

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