Sr. Account Manager- Mexico

4 hours, 27 minutes ago
Full-time
Senior
Customer and Technical Support
Nuvei

Nuvei

Nuvei is a leading payment technology partner offering cutting-edge payment options, revenue optimization, and comprehensive payment services to accelerate businesses globally. With a modular and scalable platform, Nuvei enables companies to accept nex...

Diversified Financial Services
1K-5K
Founded 2003

Description

  • Manage top-tier merchants in LatAm as the primary point of contact and trusted relationship owner.
  • Build and maintain strong, long-lasting customer relationships through regular client visits and quarterly business reviews.
  • Assess merchant goals and develop tailored solutions using business acumen and analytical insight.
  • Synthesize complex data sets and use data to communicate performance, opportunities, and recommendations clearly.
  • Prioritize and manage multiple projects across departments while coordinating with internal stakeholders to deliver results.
  • Understand and anticipate current and future client needs and proactively support their objectives.
  • Oversee client integrations to the Nuvei platform when needed and coordinate with the technical team on feature development.
  • Track client account metrics, review account management plans, and work toward individual targets and goals.
  • Serve as an expert payments advisor by staying current on industry changes, regulations, and competitive trends.

Requirements

  • 5+ years of experience in a relationship management role with significant client-focused solutions experience.
  • Strong experience in the payments industry.
  • Experience communicating with and managing C-suite stakeholders.
  • Knowledge and experience within the travel industry.
  • Excellent presentation and negotiation skills.
  • Experience in data analytics.
  • Proven project management skills.
  • Full professional written and verbal proficiency in English and Spanish; Portuguese is desired.
  • Availability to travel.
  • Based in Mexico.

Interested in this position?

Apply directly on the company website

Apply Now

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