Client Solutions Director

2 weeks, 6 days ago
Full-time
Senior
Project and Program Management
Intelligent Medical Objects

Intelligent Medical Objects

IMO is a leading healthcare data enablement company with expertise in clinical terminology and precise data capture at the point of care, empowering informed decisions for improved patient care.

IT Services
251-1K
Founded 1994

Description

  • Partner with Client Executives and solution owners to support discovery, feasibility assessments, and solution design during the pre-sales phase.
  • Translate customer needs into solution approaches using IMO capabilities.
  • Participate in client discussions and internal planning for pilot engagements.
  • Coordinate pilot engagements and ensure objectives, timelines, and success metrics are clear.
  • Work across sales, product, solutions, and customer success teams to keep pilot activities aligned and progressing.
  • Monitor pilot progress and help resolve issues that may affect delivery or outcomes.
  • Support internal coordination to ensure pilots demonstrate measurable and referenceable customer value.
  • Build relationships with client stakeholders across clinical research, real-world evidence, commercial, and data science teams.
  • Identify follow-on opportunities and additional use cases where appropriate.
  • Collaborate with product and solutions teams to capture customer feedback, pilot learnings, and emerging needs.

Requirements

  • 7–10 years of experience in life sciences or healthcare analytics.
  • Experience related to clinical trials, patient identification, real-world data, and consultative solution delivery.
  • Ability to work across multiple internal teams and coordinate complex engagements.
  • Familiarity with healthcare data sources and standards, including EHR data.
  • Knowledge of clinical terminology and coding systems.
  • Experience with value sets used to support analytics, research, and clinical workflows.
  • Strong communication skills.
  • Strong stakeholder management skills.

Benefits

  • $170,000 - $220,000 annual base salary.
  • Potential bonus, equity, or sales incentives as part of total compensation.
  • Comprehensive benefits package.
  • Remote work arrangement.

Interested in this position?

Apply directly on the company website

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