Sr. Manager, Customer Education

43 minutes ago
Full-time
Lead
Sales and Business Development
Noah Medical

Noah Medical

Noah Medical revolutionizes medical robotics with the Galaxy System™ featuring TiLT+ Technology™ for precise early diagnosis and treatment, overcoming CT to body divergence.

Health Care Providers & Services
51-250
Founded 2018
$150M raised

Description

  • Personally plan and deliver physician training programs, hands-on labs, and promotional events.
  • Lead, coach, onboard, and performance-manage a team of Customer Education Specialists and/or managers.
  • Own the end-to-end customer education strategy for the region.
  • Develop and execute a regional customer roadmap aligned to commercial priorities and physician proficiency milestones.
  • Coordinate regional symposia, national conference activations, and other promotional events to support pipeline and sales objectives.
  • Identify, cultivate, and activate key opinion leaders at the local and regional level.
  • Build and maintain relationships with fellowship programs and academic medical centers.
  • Represent Noah Medical at thoracic, pulmonology, and oncology congresses and coordinate booth, lab, and scientific session support.
  • Partner with Sales, Marketing, Clinical Affairs, and Quality & Regulatory Affairs to align education programs with business needs.
  • Track program metrics, physician engagement, and team performance, and use field insights to inform leadership decisions.

Requirements

  • Bachelor’s degree in Clinical Sciences, Life Sciences, Business, or a related field.
  • 7+ years of experience in medical device, diagnostics, or healthcare.
  • Robotics, capital equipment, or interventional pulmonology experience preferred.
  • 3+ years of experience in a clinical education, sales training, field clinical, or commercial education role within medical device or healthcare.
  • Experience managing or mentoring field-based teams; formal people management experience strongly preferred.
  • Proven track record of personally executing physician training programs and/or promotional events.
  • Existing relationships within the pulmonology, thoracic surgery, or interventional oncology communities are a strong plus.
  • Willingness and ability to travel up to 75%, including weekends for conferences and hands-on education programs.
  • Must be eligible to work in the U.S.
  • Advanced degree such as an MBA, MPH, or clinical master’s is preferred.
  • Hands-on familiarity with robotic bronchoscopy, navigational bronchoscopy, or adjacent lung diagnostic platforms is preferred.
  • Experience leading field teams through product launch or market development phases is preferred.
  • Proficiency in CRM platforms, with Salesforce preferred, and learning management systems.
  • Familiarity with KOL contracting, speaker bureau management, and medical/legal/regulatory review processes is preferred.

Benefits

  • Competitive salary.
  • Comprehensive health insurance including medical, dental, and vision, with HSA and FSA options.
  • Equity and bonus program.
  • Life insurance and disability insurance.
  • Mental health support through medical insurance programs.
  • Legal and pet insurance.
  • 12+ paid holidays, flexible time off, and sick time.
  • Paid parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

CompTIA Tech+ Adjunct Instructor

California Institute of Applied Technology (CIAT) is hiring a part-time CompTIA Tech+ Adjunct Instructor to teach online courses and support student success in a remote learning environment.

1 day, 1 hour ago

Sales Enablement Program Manager

TurbineOne 1-10 Internet Software & Services

TurbineOne is hiring a Sales Enablement Program Manager to coordinate cross-functional execution across sales, marketing, operations, solutions architecture, and contracts in a fast-moving technical environment.

Asana CRM JIRA Monday.com Notion
1 day, 1 hour ago

Trainer - X Money

x.ai 51-250 Internet Software & Services

SpaceXAI is hiring a Training and Enablement professional to build and deliver fintech learning programs that support onboarding, compliance, and customer support operations.

Blockchain CRM Looker SQL Tableau
1 day, 1 hour ago

Licensed Marriage Family Therapist Supervisor

Gotham Enterprises 51-250 Professional Services

Gotham Enterprises Ltd is seeking a California licensed Marriage and Family Therapist Supervisor to provide supervision and guidance to associate and pre-licensed mental health professionals through its Find a Supervisor platform.

1 day, 2 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers