Client Engagement Manager

1 month, 2 weeks ago
Full-time
Senior
Project and Program Management
Nimble Gravity

Nimble Gravity

Nimble Gravity transforms challenges into growth opportunities for businesses using Data Science, Generative AI, and Digital technologies, propelling organizations forward with innovative solutions and impactful insights.

IT Services
51-250
Founded 2019

Description

  • Own client relationships across a defined portfolio of engagements.
  • Build long-term partnerships grounded in trust, honesty, and business acumen.
  • Co-discover client needs and frame engagements around business impact such as revenue, cost, margin, risk, and speed.
  • Identify, shape, and drive account expansion opportunities in partnership with Growth Managing Principals.
  • Monitor client satisfaction and delivery risk proactively and raise concerns early.
  • Surface tradeoffs and know when to involve senior leadership.
  • Stay close to execution through sprint planning, backlog refinement, and client reviews.
  • Coordinate across Growth, Delivery, and Solutions to keep execution aligned and client experience seamless.

Requirements

  • 7–10 years of experience in client-facing roles with ownership of relationships, delivery, and account growth.
  • Experience in technology, data, or AI consulting strongly preferred.
  • English C1 level required for executive communication.
  • Ability to run engagements day to day while maintaining a strategic view of the account.
  • Track record of working across Growth, Delivery, and Solutions to create seamless client experiences.
  • Ability to engage stakeholders early, frame difficult conversations, and communicate with executives.
  • Background in data science, AI, or digital transformation is a bonus.
  • Experience in high-growth environments is a bonus.
  • Prior people management experience in client-facing roles is a bonus.
  • Must not require H1B visa sponsorship.

Interested in this position?

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