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Support Operations Intern ( Summer 2026 Internship) - Remote United States

1 week, 5 days ago
United States
Internship
Entry Level
Operations Analyst
Customer and Technical Support
CRM Power BI Python Salesforce
Apply Now
Nextech

Nextech

Nextech is a leading healthcare technology solution provider for specialty physicians, offering fully integrated Electronic Medical Records (EMR/EHR) and Practice Management software. With a focus on efficiency, accuracy, and profitability, Nextech ser...

Internet Software & Services
251-1K
Founded 1997
$1M raised
View All Jobs 17

Description

  • Assist Support leaders with research, documentation, and preparation for meetings, initiatives, and reviews.
  • Support backlog grooming, initiative tracking, and follow-ups for cross-functional projects.
  • Document support processes, workflows, and improvement opportunities across the support organization.
  • Investigate and evaluate AI-enabled tools or use cases that could improve operational efficiency, reporting, or leadership workflows.
  • Assist in piloting or documenting AI-assisted workflows and help ensure outputs are accurate, responsible, and aligned with support goals.
  • Gain exposure to how escalations, product feedback, documentation, and operational insights flow between Support, Product, Implementation, and Development teams.
  • Collaborate with support leadership and related teams to drive operational excellence and continuous improvement.

Requirements

  • Interest in business operations, sales, and/or finance.
  • Strong attention to detail.
  • Ability to partner with teammates and clients in a fast-paced, empowering environment.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office.
  • Self-motivated with a results-driven mindset.
  • Currently pursuing or recently completed a degree in Business, Operations, Analytics, Information Systems, Healthcare Administration, or a related field (preferred).
  • Strong proficiency with Microsoft tools such as Excel, Word, and PowerPoint (preferred).
  • Experience with Salesforce or other CRM platforms (preferred).
  • Power BI and/or Python experience is a plus.
  • Interest in customer experience, support leadership, operations, or emerging technologies (preferred).
  • Familiarity with AI tools for summarization, analysis, or documentation support is a plus but not required.
  • Previous internship, project, or academic experience involving research, documentation, or analysis is a plus.

Benefits

  • Paid summer internship program lasting approximately 10-12 weeks, from June 2 through August 7.
  • Interns may work up to 28 hours per week with schedules determined by manager and department.
  • Generous annual bonus opportunity.
  • 401(k) with employer match.
  • Flexible Time Off.
  • 11 paid holidays.
  • 100% company-paid parental leave after 6 months with the company.
  • Medical, dental, and vision insurance options.
  • Health Savings Account with employer match and Flexible Spending Account.
  • 100% company-paid life insurance and short- and long-term disability insurance.
  • Wellness program, including discounts on medical premiums, plus an Employee Assistance Program with free counseling sessions.
  • Corporate discounts on retail, travel, and entertainment.

Interested in this position?

Apply directly on the company website

Apply Now

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