ServiceNow Lead Engineer (Power BI +AI)

2 hours, 26 minutes ago
Full-time
Lead
Software Development
NewRocket

NewRocket

NewRocket is a full-service, elite ServiceNow partner that delivers meaningful experiences and extraordinary results. They help enterprise leaders tackle tough business challenges, navigate change with confidence, and go beyond workflows to create a re...

Internet Software & Services
251-1K
Founded 2016

Description

  • Develop customer applications for work order management, scheduling, and dispatch.
  • Collaborate with stakeholders to identify required functionality in customized ServiceNow instances.
  • Enhance ServiceNow event rules to ensure accurate CMDB binding.
  • Work with technical SMEs to gather environment information for service mapping and event-related work.
  • Install, configure, and integrate ServiceNow SAM Pro products and capabilities.
  • Configure, manage, and maintain MID servers and Service Mapping environments.
  • Extend Horizontal Discovery using custom infrastructure and application patterns.
  • Configure identification rules and multi-tier service discovery patterns.
  • Develop REST-based integrations with ServiceNow internal services and APIs.
  • Prevent duplicate configuration items using CI identifiers.

Requirements

  • Experience as a ServiceNow Lead Engineer.
  • Ability to develop interfaces for different user audiences using custom application models or Service Portals.
  • Experience developing integrated logic and functional components for ServiceNow services and APIs via REST.
  • Knowledge of enterprise service-oriented and distributed application architecture.
  • Understanding of credentialless and credential-based Discovery.
  • Experience with SAM Pro, Discovery, Service Mapping, certification management, Service Graph Connectors, and Multisource CMDB.
  • Proficiency with the command-line console for Service Mapping.
  • Ability to migrate Service Mapping patterns between environments.
  • Proficiency configuring Identification Rules for Service Mapping.
  • Knowledge of advanced pattern configuration for multi-tier service discovery.

Benefits

  • Healthy work-life balance.
  • Collaborative and innovative work culture.
  • Professional growth support for individuals and teams.
  • Inclusive workplace committed to diversity and equal opportunity.
  • Disability accommodations available upon request.

Interested in this position?

Apply directly on the company website

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