Salesforce Solution Architect, Experience Cloud

3 hours, 44 minutes ago
Full-time
Senior
Software Development
NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016

Description

  • Provide industry best practices and act as a trusted client advisor.
  • Lead requirements gathering and serve as the Salesforce platform expert.
  • Partner with clients to define strategy and roadmap for short-term wins and long-term goals.
  • Leverage Salesforce technologies such as Experience Cloud, Service Cloud, and Knowledge.
  • Contribute to detailed design specifications, infrastructure planning, and project plans.
  • Translate business requirements into well-architected solutions.
  • Coach and mentor junior technical and functional team members.
  • Stay current on new Salesforce product and technical capabilities.

Requirements

  • Significant business process, technical consulting, or enterprise architecture experience.
  • 3+ years of CRM industry experience, with Salesforce platform experience preferred.
  • Proven ability to design and optimize business processes across disparate systems.
  • Understanding of basic UX principles.
  • Willingness and ability to learn new technologies quickly.
  • Extremely strong written and oral communication skills.
  • Expertise providing solution architecture on Salesforce Experience Cloud preferred.
  • Salesforce certifications in Service Cloud and Experience Cloud preferred.
  • Familiarity with charting tools such as Lucidchart preferred.
  • Experience working with designers on sitemaps, detailed mockups, and prototypes preferred.
  • Involvement in the design or development of custom web components preferred.

Benefits

  • Remote and in-person work options, including remote roles and regional hubs.
  • Flexible work culture that supports personal commitments and trust-based scheduling.
  • Up to 25% travel for certain roles.
  • Collaborative team environment with regular town halls and company meetings.
  • A fun, celebratory workplace culture with team events and activities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Solutions Architect

SecurityScorecard 251-1K IT Services

SecurityScorecard is hiring an experienced Solutions Architect to partner with U.S. sales teams on pre-sales technical engagements for its cybersecurity ratings platform.

Cybersecurity
24 minutes ago

Solutions Architect

Miro 1K-5K Internet Software & Services

Miro is seeking an Innovation Architect to serve as a Solution Architect within its Miro Optimization Services & Training (MOST) program, helping enterprise customers turn business strategy into scalable collaboration solutions in Miro.

Agile Confluence Figma JIRA
1 hour, 9 minutes ago

Contact Center Solutions Architect

The Trevor Project 251-1K Diversified Consumer Services

The Trevor Project is hiring a remote Contact Center Solutions Architect to design and support its crisis service contact center technology across multiple channels in alignment with the organization’s mission.

AWS Confluence GCP Generative AI Go JavaScript JIRA LLM Microservices Python Salesforce
3 hours, 28 minutes ago

[Job-29002] AI Architect (AWS), Colombia

CI&T 5K-10K Internet Software & Services

CI&T is hiring an AI Architect (AWS) in Colombia to lead the development and delivery of AI-driven products for production environments within a remote, Agile setting.

Agile AWS C# CI/CD Deep Learning Flask Git Java JIRA NLP Python Spring Boot
3 hours, 31 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers