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Salesforce Project Manager

4 months ago
United States
Full-time
Senior
Project Manager
Software Development
Agile CRM Generative AI Salesforce Scrum
Apply Now
NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016
View All Jobs 33

Description

  • Monitor project financials, scope, and schedule to keep client engagements on track.
  • Serve as the primary day-to-day point of contact for clients and manage operational aspects of the project.
  • Lead or co-lead status meetings with project teams, sponsors, and stakeholders.
  • Run kickoff sessions to define business objectives, success metrics, and measurable goals, then track progress throughout delivery.
  • Support requirements gathering and ownership, ensuring business requirements are captured, groomed, and traceable through delivery.
  • Own user story creation and lead grooming sessions with the Solution Architect, including quality of user stories and acceptance criteria.
  • Assist with client presentations during requirements, design, pilot, and user acceptance testing sessions.
  • Facilitate and support UAT, including test plan coordination, defect tracking, and resolution management.
  • Support end-user training efforts by coordinating logistics, contributing materials, and ensuring stakeholder readiness.
  • Plan, initiate, and manage B2B CRM and AI software projects while guiding SDLC delivery as an Agile Scrum Master.

Requirements

  • 5+ years of project management experience with packaged software or custom development implementations on the Salesforce Platform.
  • Experience working in a professional services or consulting environment.
  • Experience applying Agile approaches to project management.
  • Experience with Salesforce.com or Amazon Connect as a project manager or scrum leader.
  • Experience with estimation/sizing and SOW or change order contracting.
  • Experience facilitating requirements sessions, writing or grooming user stories, and presenting functional content to client stakeholders.
  • Experience delivering Salesforce or AI solutions, including blueprint and implementation projects.
  • Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications.
  • Preferred: hybrid background similar to Solution Architect, Product Owner, Functional/Technical Consultant, or Business Analyst.
  • Preferred: Bachelor's degree in Business, Engineering, Information Technology, or Management.

Benefits

  • Remote and in-person work options, with many team members working remotely.
  • Flexible work culture that supports personal scheduling needs and emphasizes outcomes over set hours.
  • Anticipated travel commitment of up to 25% for certain roles.
  • Collaborative team environment with regular town halls and opportunities to share feedback.
  • Compensation with location-based annual salary ranges from $87,400 to $266,300 USD depending on role and location.

Interested in this position?

Apply directly on the company website

Apply Now

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