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Quality Assurance Lead

1 week, 3 days ago
United States
Full-time
Lead
QA Engineer
Quality Assurance and Testing
AWS Azure CI/CD Cypress Gatling Generative AI GitHub Actions GraphQL Java JavaScript Jenkins JMeter K6 Locust Playwright Python REST API Salesforce Selenium SOAP SQL
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NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016
View All Jobs 86

Description

  • Own end-to-end QA delivery for a client deployment, including planning, execution, and release readiness.
  • Lead a distributed QA/SDET team across the US, Colombia, and India, including task assignment, prioritization, and technical guidance.
  • Define and drive an automation-first test strategy while ensuring effective manual testing where needed.
  • Track quality metrics, identify risks, and communicate status clearly to stakeholders and leadership.
  • Collaborate with developers, product managers, release managers, and internal and external teams across time zones during releases.
  • Support client test teams to ensure successful and timely completion of UAT and other pre-release processes.
  • Continuously improve test frameworks, tooling, and QA processes across the organization.
  • Analyze requirements and workflows to design effective manual and automated test coverage.
  • Write, review, and maintain automated tests across API and integration layers.
  • Identify, document, and triage defects with clear reproduction steps and root cause insights.

Requirements

  • 7+ years of experience as an SDET or automation-focused QA engineer preferred.
  • Experience leading or mentoring QA engineers, including distributed or offshore teams.
  • Experience managing QA for client-facing or external deployments.
  • Proven manual testing experience with Salesforce integrations and workflows.
  • Experience with Salesforce, IVR systems such as Genesys or Amazon Connect, and AWS domains.
  • Strong understanding of QA methodologies, processes, and test design techniques.
  • Proficiency in at least one programming language: JavaScript, Python, or Java.
  • Strong experience with SQL and data validation.
  • Experience testing APIs and data-driven systems such as REST, SOAP, and GraphQL.
  • Experience working with CI/CD pipelines such as Jenkins, GitHub Actions, or Azure DevOps.
  • Strong analytical and problem-solving skills with sharp attention to detail.
  • Comfort using AI tools within the SDLC for test creation, code generation, debugging, or analysis.
  • Experience with modern automation tools such as Playwright, Cypress, Selenium, or Cyara is preferred.
  • Experience with performance or load testing tools such as JMeter, Gatling, k6, or Locust is preferred.
  • Salesforce Certified Administrator or equivalent Salesforce credential is preferred.

Benefits

  • Remote and in-person work options, including remote-first flexibility.
  • Flexible work culture that values outcomes over strict hours.
  • Opportunity to travel up to 25% for certain roles.
  • Collaborative team environment with regular town halls and company meetings.
  • A culture that celebrates team wins and milestones often.

Interested in this position?

Apply directly on the company website

Apply Now

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