RemoteLeaf Logo
Log in Sign up

Agentic Product Manager

55 minutes ago
India
Full-time
Senior
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
CRM LLM REST API
Apply Now
Netomi

Netomi

Netomi is an AI-first customer service platform revolutionizing customer support with industry-leading resolution rates and multilingual support.

IT Services
51-250
Founded 2015
$52M raised
View All Jobs 33

Description

  • Lead discovery sessions with enterprise customers to understand business processes, workflows, KPIs, and constraints.
  • Identify automation opportunities and design agentic orchestration strategies using Netomi’s AI platform.
  • Build detailed solution blueprints covering workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifecycle design.
  • Define end-to-end Agentic AI architectures, including intents, actions, tools, integration points, and decision logic.
  • Work with customer technical teams to map integration dependencies across APIs, events, SSO, CRMs, ticketing systems, and internal tools.
  • Own integration design documents and support Integration Engineers during implementation.
  • Ensure agent workflows comply with enterprise standards for security, reliability, audit, and governance.
  • Collaborate with Product and Engineering to translate customer requirements into features or enhancements.
  • Serve as the product owner during deployment by driving priorities, clarifications, acceptance criteria, and workflow evolution.
  • Validate solution behavior with QA, review user experience, and guide test plans, scenario tests, and success criteria.

Requirements

  • 6-10 years of experience in Solutions Architecture, Implementation Consulting, Product Consulting, or Workflow Design for enterprise SaaS or AI platforms.
  • Experience designing complex workflows and integrations across enterprise systems.
  • Ability to gather requirements, translate them into technical specifications, and drive execution.
  • Customer-facing consulting experience with strong communication and facilitation skills.
  • Understanding of REST APIs, event-driven systems, data flows, and enterprise integrations.
  • Experience working cross-functionally with CSM, engineering, product, and QA teams.
  • Background in Conversational AI, Agentic AI, RPA, Automation, CRM/Ticketing, or LLM-based products is preferred.
  • Hands-on experience defining business logic, decision trees, or automated workflows is preferred.
  • Experience with enterprises in airlines, BFSI, telecom, retail, or large-scale customer support environments is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Meridial Marketplace, by Invisible

Video Collection (LATAM) - Freelance AI Trainer Project

Meridial Marketplace, by Invisible 501-1000 information technology & services

A LATAM-based recording role with an unspecified company capturing short first-person videos of everyday manual tasks using a head-mounted smartphone.

Latin America Freelance Entry Level AI (Artificial Intelligence)
10 minutes ago
Fundraise Up

Product Manager, Billing

Fundraise Up 51-250 Capital Markets

Fundraise Up is hiring a Product Manager, Billing to own and evolve the end-to-end billing domain for its global nonprofit fundraising platform from Poland in a remote CET-based role.

Poland Full-time Senior Product Manager
$7k-$7k
System Design
10 minutes ago
Meridial Marketplace, by Invisible

Video Collection (LATAM) - Freelance AI Trainer Project

Meridial Marketplace, by Invisible 501-1000 information technology & services

LATAM-based video contributors are needed to record first-person footage of everyday manual tasks for a client project focused on real-world household and, where applicable, commercial activities.

Latin America Freelance Entry Level AI (Artificial Intelligence)
10 minutes ago
Follett Software

Senior Product Operations Manager

Follett Software 251-1K Internet Software & Services

Follett Software is seeking a Sr. Product Operations Manager to build the operating systems, insights, and launch practices that help its multi-product education software portfolio scale and better support educators.

United States Full-time Senior Product Manager
Confluence JIRA Salesforce
25 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers