Key Customers Solutions Architect EMEA

3 months, 2 weeks ago
Full-time
Senior
Artificial Intelligence and Machine Learning
Nebius

Nebius

Nebius enables B2B companies to build local hyperscaling cloud platforms with cost-effective GPUs, InfiniBand network, and 50% less compute cost. They offer managed Kubernetes and a launch-ready business model for innovative cloud solutions.

Internet Software & Services
51-250

Description

  • Serve as the primary technical point of contact for key customers and troubleshoot complex AI/ML issues.
  • Guide customers in optimizing GPU performance for machine learning training and inference workloads.
  • Ensure seamless integration and scalability of customer AI solutions.
  • Partner with the sales team to identify new opportunities and promote new products.
  • Deliver technical presentations to customers and internal stakeholders.
  • Act as a bridge to product teams by sharing customer feedback and feature requests.
  • Negotiate solutions and drive alignment across internal and external stakeholders to address customer challenges.

Requirements

  • 5–10+ years of experience in roles such as Cloud Solutions Architect, Technical Account Manager, or Customer Engineer.
  • Hands-on experience with cloud services and AI/ML workloads.
  • Proficiency with Infrastructure as Code tools such as Terraform and Ansible.
  • Experience with Kubernetes and Python programming.
  • Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks such as CUDA and OpenCL.
  • Customer-centric approach with a proven ability to build trust and long-term relationships.
  • Ability to explain technical concepts to both technical and non-technical audiences.
  • Hands-on experience with HPC/ML orchestration frameworks such as Slurm and Kubeflow is preferred.
  • Experience with deep learning frameworks such as PyTorch and TensorFlow is preferred.
  • Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud is preferred.
  • Strong project management skills and the ability to prioritize tasks and meet deadlines is preferred.
  • Experience mentoring technical teams and driving team growth is preferred.
  • Stakeholder negotiation experience to support problem resolution and collaboration is preferred.
  • Must be authorized to work in the country of application and provide proof of employment eligibility upon hire.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth within Nebius.
  • Flexible working arrangements.
  • A dynamic and collaborative work environment that values initiative and innovation.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Customer Engineer, East China

Cloudflare 1K-5K IT Services

Cloudflare is hiring a Customer Engineer in Beijing to serve as a trusted technical advisor, owning enterprise customer relationships from discovery through adoption, retention, and account expansion.

Cloudflare DNS JavaScript Python
5 hours, 59 minutes ago

Senior Pre- & Post-Sales Customer Engineer, Enterprise

Pendo.io 251-1K Internet Software & Services

Pendo is hiring a Senior Customer Engineer to support West Coast enterprise accounts across the full customer lifecycle, from pre-sales through implementation, adoption, expansion, and escalation.

Android CSS HTML JavaScript Machine Learning React Native REST API Swift
1 day, 5 hours ago

Technical Account Manager

Fresh Prints 251-1K Textiles, Apparel & Luxury Goods

Frontier is hiring a Technical Account Manager & AI Visibility Strategist for Tallee to manage client relationships and lead technical audits and strategy for brand visibility across AI platforms and LLMs.

Content Marketing Digital Marketing LLM SEO
2 days, 5 hours ago

AWS Technical Account Manager

Innovative Solutions 251-1K Internet Software & Services

Innovative is hiring a Technical Account Manager to manage AWS customer accounts, cloud projects, and delivery coordination across a portfolio of major clients.

AWS
2 days, 5 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers